Job Description
Job Description
We are an outsourced marketing agency looking for a Full Time Customer Service Trainee to join our Falls Church office on a permanent basis.
You will work with our Marketing Associates and various product specialists, as well as mid-office and operations teams, to deliver a seamless and integrated experience to consumers across our client portfolio.
This role offers you the opportunity to work in a national firm that offers excellent career progression.
Customer Service Trainee Core Responsibilities :
- Provide high-quality in-person service to each of our clients
- Manage daily client sales transactions and inquiries accurately, within established deadlines, operating within our Standard Operational Procedures
- Maintain client confidentiality at all times
- Research, follow-up and resolve client inquiries and problems through effective interaction with clients, customers, and product specialists
- Communicates clearly with staff in a timely and professional manner
- Identify cross-sell opportunities and escalate to our sales team and product partners in order to close or provide advice to the client
Our company holds four key values :
- Leadership : Leadership is not a position or a title, it is action and example. We put our team in front of our own personal gain, we make sure their success is acquired before we look at our own needs
- Honesty : If you want to be trusted personally or professionally, you must be honest
- Growth : We measure growth by the tenacity in someone’s work ethic, which guarantees an outstanding outcome
- Professional Development : Professional development comes from a commitment to excellence. The quality of a person’s life is in direct proportion to their commitment to excellence, regardless of their chosen field of endeavor - Vince Lombardi
Essential Skills :
- Clear written and verbal communication skills
- Strong relationship management skills
- Ability to adapt to a rapidly changing business and technology environment, and to utilize all available tools and resources to service clients as efficiently as possible
- Business acumen in the marketing, sales, and client relations field is preferred
- Must understand and comply with applicable regulations and standard operational procedures
- Must ensure that all sales transactions are executed properly and meet compliance guidelines
Powered by JazzHR
APS8P2cuV5
Customer Service Trainee
We are an outsourced marketing agency looking for a Full Time Customer Service Trainee to join our. Customer Service Trainee Core Responsibilities:. Provide high-quality in-person service to each of our clients. Research, follow-up and resolve client inquiries and problems through effective interact...
Remote Medical Customer Service Representative
A company is looking for a Remote Medical Customer Service Representative in Dallas, TX. ...
Enterprise & Fraud Risk Management (Student Trainee) NTE 15 WEEKS
Research and identify enterprise and fraud risk management topics to support FCC's Enterprise Risk Management & Fraud Risk Management;. Working with the FCC's Chief Risk Officer, the intern will support Enterprise Risk Management and Fraud Risk Management workstreams. Support the development and rel...
Customer Service Representative - State Farm Agent Team Member
Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. Establish customer ...
Customer Service Representative II
Customer Service Representative II. Excellent customer service skills and comfortable answering phones. Receives, comprehends, provides, and responds to routine informational inquiries and service requests through the use of various communication technologies including but not limited to telephones,...
Customer Service Representative - State Farm Agent Team Member
Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. Establish customer ...
Management Trainee
Our Management Trainees work alongside our existing management team and serve as an integral success to the overall performance of the company. Responsibilities of a Management Trainee:. What we look for in a Management Trainee: . Our firm transmits a lasting impression and the same goes for ou...
Customer Service Representative-Mandarin (Bilingual)
Customer Service Representative (Mandarin-speaking). This is a great opportunity for growth in professional skills, communication, and customer service in a fast-paced operational environment. Provide timely and accurate responses to inquiries from travelers around the globe regarding the applicatio...
Entry Level Management Trainee
Management Trainee Responsibilities:. Our Manager Trainees must possess a 'second-to-none' work ethic, a strong desire to advance and grow with the company, and an unbelievably positive business attitude. ...
Customer Service Rep
As the first point of contact, the incumbent is responsible for providing courteous and timely customer service to the various customers serviced by the Client. Customer Service Representative Cashier. This position is in the Client, Client, The incumbent performs a variety of customer related dutie...