Store Parts Professional

NAPA is aParts Store and So much more! Weare driven to have the best people on our team to get the rightparts to the right place at the right time

TheRole :

A Parts Professional provides prompt and courteousservice to all customers over the telephone, in the store, or inthe dealer’s shop.

Looks up the parts application incatalogs or POS system. Processes orders for customers with ahigh degree of accuracy, efficiency, and courtesy.

Assistsand advises customers on how to best meet their needs, oftendealing with questions and problems of a highly technical nature.

Exhibits a thorough knowledge of products, performancestandards, warranties, sales programs, and operating policies. Serves as a resource for advice to other storepersonnel

ADay in thelife :

• Implementsappropriate sales practices such as greeting customers,demonstrating product knowledge, and ability to quickly understandcustomer’s needs
• Maintainscustomer satisfaction by serving all customers, securing rightpart, and resolving customerissues
• Demonstratesprofessional attitude, conduct, and appearance
• MaintainsPOS computer abilities by learning and applying how to use catalogand system, practicing asset security / loss prevention controls, andunderstanding store’s pricing methods
• Providessales support functions by processing salespersons’ stock orders,reporting overages / shortages / damaged merchandise, and ensuring thegood appearance of store and displays
• Participatesin training as needed andrequired
• Performall other associated tasks as assigned bymanagement

Whatyou’ll need :

• HighSchool Diploma, or equivalent, required
• Ableto establish and maintain good relations with customers byproviding courteous, efficient, and professional service
• Befunctionally literate and capable of understanding and recognizingpart numbers and line codes to ensure proper selection and deliveryof parts, including identifying sequences of numbers and lettersaccurately and rapidly
• Demonstrateexcellent communication and organizational skills
• Enjoyworking with people in a fast-paced setting; be competitive, yethave the ability to work calmly under pressure
• BeASE Parts Specialist (automotive) certified
• Havea working knowledge of the part of the city the store services andbe able to operate a vehicle equipped with a manual transmission
• Ableto work retail hours at any store location as assigned bymanagement

Andif you have this, evenbetter :

• Capableof operating TAMS point-of-sale system and cataloging
• Ableto use the adding machine and process cash, check, and credit cardtransactions
• Visuallycapable of recognizing and distinguishing letters and numbers andremembering their sequencing
• Ableto work on feet (stand and walk) for an entire assigned work shift
• Capableof lifting and moving parts and boxes of up to 60 pounds
• Ableto repeatedly bend or stoop to floor-level shelves and able toreach upper shelves (ten feet) with use of stool or ladder whennecessary
• Ableto move engine blocks, core barrels, and other heavy equipment withmoving aids designed to move such items, including hand trucks,barrel dollies, hydraulic lifts,etc

WhyNAPA may just be the right place foryou :

• Outstandinghealth benefits and401K
• Stablecompany Fortune 200 with a family feel
• CompanyCulture that works hard yet takes care ofemployees
• Opportunityfor accessing multiple career paths, ongoing development, withsupport from leaders and yourteam

Ifthis role sounds like a fit, please take the time to complete oursuper quick and easy application. We are excited and humbled thatyou are considering NAPA as hopefully your future employer.

NextSteps :

Pleaseapply if you think this is a great fit for you and we will be intouch! If you decide that this role is not for you, please checkout some of our other great careers by visiting jobs.genpt.com

Notthe right fit? Let us know you're interested in a futureopportunity by joining our Talent Community on jobs.genpt.com or createan account to set up email alerts as new job postings becomeavailable that meet yourinterest!

GPCconducts its business without regard to sex, race, creed, color,religion, marital status, national origin, citizenship status, age,pregnancy, sexual orientation, gender identity or expression,genetic information, disability, military status, status as aveteran, or any other protected characteristic.

GPC's policy is torecruit, hire, train, promote, assign, transfer and terminateemployees based on their own ability, achievement, experience andconduct and other legitimate businessreasons.