Qualifications :
- Bachelor’s degree in Information Technology, Computer Science, or a related field (or equivalent experience).
- Proven experience as a UC Engineer or in a similar technical role, with a strong focus on engineering, problem-solving, and automation.
- In-depth knowledge of UC technologies such as Microsoft Teams, Zoom, Polycom, Logitech, Neat, etc.
- Strong understanding of network protocols, IP telephony, and audio-visual systems.
- Experience with APIs and integrating various systems and software.
- Excellent troubleshooting and problem-solving skills, with a proactive approach to issue resolution.
- Ability to work independently and manage multiple tasks simultaneously, with strong communication and interpersonal skills.
- Relevant certifications (e.g., Microsoft Certified : Teams Administrator) are a plus.
- Proven experience in developing, implementing, and supporting audio-visual and IT solutions for conference rooms or similar environments.
- Proficiency in creating and following detailed testing plans and documentation.
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