We are seeking a Multi-Unit Manager to join our team! You will be responsible for overseeing operations at two locations, for providing customers with a memorable dining experience and for promoting and protecting the Business Owner's interests.
- Oversee administrative functions including but not limited to inventory, scheduling, store upkeep, and monthly marketing window execution
- Recruit, hire, onboard and develop employees, including interviewing & training
- Communicate job expectations to employees
- Hold team members accountable for their behavior and performance, addressing concerns promptly
- Support the development and retention of team members through observation and coaching
- Create and maintain a "Guest First" culture in the restaurant
- Ensure all shifts are appropriately staffed to achieve guest service goals, including covering shifts when necessary
- Maintain safe, secure, and healthy environment by following and enforcing safety, food safety, and sanitation guidelines and complying with all applicable laws
- Ensure Business Owner & Baskin Robbins standards, recipes and systems are executed
- Ensure restaurant is stocked to service customers needs, including store runs for milk and bananas and bank runs for change
- Ensure clean restaurant standards are met and maintained
- Help prepare and complete action plans; implement production, productivity, quality and guest service standards
- Review guest feedback and restaurant assessment results and implement action plans to drive system improvements
- Control costs to help maximize profitability, including appropriate staffing, waste, scoop size, inventory / orderiing
- Execute all in-restaurant marketing promotions in a timely manner
- Execute new product roll-outs including team training, marketing and sampling
- Drive sales goals and track results
- Other duties as assigned
Qualifications and Skills :
- Must have previous restaurant experience
- Must have excellent customer service, communication and interpersonal skills;
- Must be trainable and coachable;
- Must be dependable and reliable;
- Must have great attention to detail;
- Must be punctual and hard-working.
- Dunkin’ is the largest coffee and donuts brand in the United States. The menu at Dunkin’ features various hot, cold and frozen coffee beverages;
- doughnuts; and breakfast items, such as sandwiches, muffins and bagels. The Baytown location has a drive-thru and offers dine-in seating;
Baytown is a Dunkin'-Baskin Robbins co-branded location, so customers can get both coffee, doughnuts and ice cream in the same stop
Baskin Robbins is America's favorite neighborhood ice cream shop, serving up delicious ice cream treats, sundaes, milkshakes, cakes, smoothies & more.
Multi-Unit Manager
Multi-Unit Manager - Sonic Drive-In. Sonic Drive-In is seeking a talented Multi-Unit Manager to join our team. If you are a highly motivated and dynamic individual, ready to take on the challenge of being a Multi-Unit Manager at Sonic Drive-In, apply now and join our enthusiastic team!. Are you a hi...
Multi Unit Restaurant Manager
A Multi-Unit-Leader (MUL) generally provides leadership, coaching and direction to approximately 5-8 restaurants. Franchisee/District Manager/Director of Operations. A MUL supports Restaurant Manager(s) to ensure excellent restaurant operations, helps to maximize sales and profits of each restaurant...
Multi-Unit Manager
Whether you are providing guidance on merchandising as an Area Merchandising Manager, truck care services as an Area Truck Care Manager, restaurant services as an Area Food Manager or overall retail operations as a District Manager the goal is to support all aspects of operations in an assigned terr...
Multi-Unit Manager
We are seeking a Multi-Unit Manager to join our team! You will be responsible for overseeing operations at two locations, for providing customers with a memorable dining experience and for promoting and protecting the Business Owner's interests. Dunkin’ is the largest coffee and donuts brand in the ...
Hospital Director of Operations, Veterinary Medicine
The Hospital Director performs a wide range of difficult to complex administrative activities related to the hospital in providing quality patient care and excellent client service, management of finances and accounting, marketing, and promotion of services, staffing and human resources, and discret...
Assistant General Manager
Episcope is now looking for an experienced, passionate Assistant General Manager with a primary focus on beverage programs to lead our first foray in Houston. The Assistant General Manager is the eyes and ears for ownership and fellow management. Make employment and termination decisions consistent ...
Senior Director of Product Operations
A company is looking for a Senior Director, Product Operations. ...
General Manager, Operations
We have an immediate, full-time opportunity for a General Manager of Operations in our Fairfield, OH distribution center location which includes both front office space (10,000 sq. Our General Manager will lead a staff of 3 customer care and 3 warehouse team members and oversees responsibilities tha...
Associate District Manager
Sales Representative, Small Business Services.Are you ready to build a rewarding future? Uncapped commissions, lavish incentive trips, and career advancement are some of the ways.Do you want to join a Fortune 250 company with industry-leading sales training and the latest sales technology to help yo...
Assistant Store Manager - Spirit
The Assistant Store Manager supports the Store Manager in the staffing, setup, merchandising, pack-up and teardown of a Seasonal Store. The Assistant Manager is responsible for supporting the Store Manager in the various tasks involved in the overall operation of a store ensuring maximum sales/profi...