OPERATIONS MANAGER- WAREHOUSE

Operations Manager- Warehouse

at Landing Phoenix, AZ About the Role :

We are looking for a Operations Manager to join us at Landing! In this role, you will be responsible for driving optimum cleaning, installation and storage performance within the greater Phoenix market and ensuring the homes we offer our members meet Landings standards.

About the Team :

Our Field Operations team directly manages Landings in-market full time cleaners and installers while working closely with our central led host, installation and property success teams to drive exceptional experience for our members.

Market Managers report up to regional field leaders and are imperative to Landings success.

What Youll Do :

• Manage your markets warehouse by way of accepting shipments, maintaining inventory in our management system, meeting installation teams and placing orders for new inventory as necessary.
• Deliver insight into data and present creative solutions to improving market level performance.
• Lead a team of full-time movers and housekeepers, owning areas such as hiring, training and personnel development.
• Ensure Landing standards and quality assurance for property cleanings and maintenance within market
• Coordinate with teams for installation and procurement to ensure efficient and seamless move in for new Landing members.
• Communicate any changes, new features, happenings and required skills with the team
• Catalog, inventory and maintain de-installed furniture in market.
• Own laundry and linen storage and quality checks to maintain cleanliness and organization.

What You Need :

• An obsession for customer experience and satisfaction
• 3 years professional cleaning experience or a Landing cleaning credential with a 4.5+ cleaning score and >

100 host jobs completed

• 2+ years of management experience
• You are proficient with both : Google Maps - scheduling logistics ; Google Sheets - and have familiarity in analyzing data
• You are hands on, and have the ability to simultaneously complete daily tasks and build processes for the future
• You have the ability to track multiple processes and details across various platforms
• You are well organized and able to use different administrative tools simultaneously.
• You apply common sense and creativity to problem solving
• You are proactive and an over-communicator
• You are kind, self-motivated, hardworking, and have a history of achieving targets.
• You love working in a fast-paced environment.

Landing is revolutionizing apartment living by providing our members the most streamlined end-to-end platform with access to tens of thousands of furnished and unfurnished apartments in over 200 cities, and counting, that renters can book in just minutes.

Our flexible leases allow members to realize more freedom and opportunities in life. Switching between apartments is simple, and does not require a security deposit, broker fee, or additional months' rent.

You can manage every part of the Landing experience in a single, centralized app, which includes paying rent or scheduling regular cleanings with the touch of a finger.

Our headquarters, located in Birmingham, Alabama, is supported by our San Francisco, California office as well as Landing employees who live and work all over the country.

In addition, Landing manages distribution centers across the U.S. that work to deliver and manage furnishings within our tailored homes.

Our host network, comprising roughl y 2,000 professionals, complement these areas by working directly with members to ensure their happiness and maintain comfort.

Join our rapidly expanding team to work on product, design, supply chain, operations, marketing, engineering, interior design, sales, legal, people, and finance to create more freedom and opportunities for renters across the U.S.

Our Leadership Principles :

At Landing, we use our Leadership Principles every day - whether were discussing new projects, deciding the best solutions for our members, or brainstorming a new product feature.

We believe these shared values foster the best results.

Landing is a dynamic, fast moving, customer first organization whose core values are authenticity, ownership, a service-first mindset, and entrepreneurship.

To be successful in creating the best experience for both our members and team members, were building a culture that thinks big, is hands-on, and solves problems at hyper warp speed.

We are doers that do more with less and were constantly looking to raise the bar. Come enjoy the journey with us as we shake up the way people think about renting!

Benefits & Perks :

Landing aims to create a workplace that fosters both personal and professional growth. Our benefits include, but are not limited to :

• Solid compensation package + stock options
• Comprehensive benefits - medical, dental, and vision + pre-tax commuter & FSA
• Weve got you covered with our 401(k) plan
• Feel relaxed with super generous paid-time-off
• Grow with us - opportunities for upward mobility
• Explore & travel comfortably - 7 free nights in a Landing home per year
• Live with Landing - employee perks for temporary or indefinite stays
• Landing provides equal opportunities for everyone that works for us and everyone that applies to join our team, without regard to sex or gender, gender identity, gender expression, age, race, religious creed, color, national origin, ancestry, pregnancy, physical or mental disability, medical condition, genetic information, marital status, sexual orientation, any service, past, present, or future, in the uniformed services of the United States (military or veteran status), or any other consideration protected by federal, state, or local law.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.*

Location (City)

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary .

Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in Landings Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

Gender Gender Gender

Please identify your race Please identify your race Please identify your race

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.

As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA.

Classification of protected categories is as follows :

A disabled veteran is one of the following : a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs;

or a person who was discharged or released from active duty because of a service-connected disability.

A recently separated veteran means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.

S. military, ground, naval, or air service.

An active duty wartime or campaign badge veteran means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An Armed forces service medal veteran means a veteran who, while