Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.
It's an exciting time to join Brown & Brown! Our business is growing both in North America and internationally which emphasizes the need to build an unparalleled team that promotes future growth.
We're excited to continue solidifying that foundation as we are looking for an Employee Benefits Account Manager to join our growing team!
Who We Are Looking For : We are looking for passionate team players who believe in working hard and having fun in a collaborative environment.
Our team is customer-focused and values the importance of strong relationships, professionalism, and trust. We embrace solutions-oriented big thinkers who are committed to results and aren’t afraid to take risks.
We are driven to set goals high and aim even higher.
General Responsibilities :
- Participate in client meetings / sales calls with brokers, employee enrollment meetings and all departmental service meetings.
- Responsible for the servicing of selected Group Agency Accounts. Functions include but are not limited to reconciliation of claim issues, benefit inquires, enrollment issues, and carrier premium billing discrepancies.
- Correspond with carriers, members and providers to educate, clarify benefits, resolve claims, verify eligibility and resolve disputes.
- Investigate, research and provide timely responses to all service issues.
- Assists with implementation of new Business.
- Assist with training of new Account Managers.
- Routinely educate on current or pending Federal and State legislation with regard to HIPAA, COBRA laws, FMLA and any other legal issues as they pertain to Employee Benefits.
- Pursue a program of personal and professional development.
Required Qualifications :
- High School Diploma or equivalent required.
- College degree preferred but not required with appropriate work experience.
- 3 years in Employee Benefits customer service at an agency or company level is preferred.
- Must have basic computer knowledge in Windows environment, create spreadsheets with appropriate computer programs.
- PA Life, Accident & Health License required.
- Proficiency in Microsoft Office 365
What We Offer :
- Excellent growth and advancement opportunities
- Paid Time Off (PTO)
- Generous benefits package : health, dental, vision, 401(k), etc.
- Employee Stock Purchase Plan
- Tuition Reimbursement and Student Loan Repayment Assistance
- Mental Health Resources