Job Description
Job Description
Join our team at our Winchester location!
Tipped Wage : Average Total Pay $23-27 per hour
Applicants must have flexible and weekend availability
Craft Beer and Food! Vibrissa Beer is a production brewery and kitchen right in historic Winchester, Virginia. We have a beautiful facility and a full-service kitchen and taproom that specializes in upscale pub fare and nationally award-winning beer.
Come be a member of our customer service team! We are looking for a personable, hardworking customer service professional that can become a member of a positive and engaging team.
The ultimate result is to create an experience that delights and thrills our customers and helps them celebrate the special moments in their lives.
Qualifications :
- Previous experience as a server or in a similar customer service role preferred
- Knowledge of beer and craft brewing a plus
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced, high volume environment and multitask
- Attention to detail and ability to handle cash and credit card transactions accurately
- Must be able to work evenings, weekends, and holidays as needed
Responsibilities :
- Greet customers and help them feel that they are welcome and belong
- Engage customers and understand their expectations including specific food orders, preferences and allergies
- Impart knowledge of our food and beer. Providing suggestions as appropriate.
- Provide exceptional customer service by being attentive and reading the table to know the desired level of engagement
- Handle cash and credit card transactions accurately and efficiently
- Maintain a clean and organized taproom, including washing glassware and clearing tables
- Follow all food safety and sanitation guidelines
- Collaborate with other team members to ensure a smooth and efficient service
- Upsell menu items and promote our beer selection to customers
Benefits :
- Shift Meal Discount
- Employee Discount
- Access to Group Health Insurance Rates
We are a rapidly growing company, come join our team! We look forward to hearing from you!
Available shifts and compensation : We have available shifts all days of the week. Compensation is $23.00 - $27.00 / hour.
About Vibrissa Beer : Crafting Great Beer, Food, and Experience in the Shenandoah Valley Learn more about us at www.vibrissabeer.com.
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