Job Details
Description
With over 550 Cricket stores, Mobilelink is Cricket’s largest authorized wireless retailer in the United States, and we want you to join us as a Territory Manager!
As a Mobilelink Territory / District Manager, you will set the example for your team.
This position provides the opportunity to lead and inspire a sales team to deliver outstanding customer service, resulting in customer loyalty and successful, positive expansion of the brand.
Your focus will be on, teaching and coaching Retail Store Managers, and inspiring sales staff to expand their knowledge on new phones, accessories and plans.
Responsibilities :
- Ensure the highest level of customer experience at the store level by setting expectations of excellence in the execution of store standards, talent development, and product knowledge.
- Develop, challenge and motivate Store Managers inspire them to do the same for their store employees.
- Create an environment where employees are empowered to delivers unique customer service solutions that are aligned with company goals.
- Initiate and lead business change efforts to maximize desired results.
- Foster a continuous learning environment that develops highly knowledgeable and skilled teams.
- Maintain accountability for daily and monthly inventory counts.
- Ensure that company cash handling policies are followed.
Qualifications
Requirements :
- 2+ years in retail leadership, preferably in the Wireless retail environment- Open to retail experience outside of telecom including Quick Service Restaurants.
- Multi-unit management Experience-Required.
- Bilingual- Preferred.
- The ability to recruit and counsel staff.
- Experience training and evaluating employees.
- Ability to work nights and weekends as needed.
Required working conditions :
- This position requires the availability and flexibility to travel as needed to meet the Company / Territory needs.
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