Medicare Inside Sales

Medicare Inside Sales

Headquarters Office, 625 State Street, Schenectady, New York, United States of America Rochester Office, 20 S. Clinton Ave, Rochester, New York, United States of America Tarrytown Office, 303 South Broadway, Tarrytown, New York, United States of America Req #2046 Monday, June 3, 2024 Over 35 years strong and fueled by 1,700 smart, passionate employees across New York state and Vermont, MVP is full of opportunities to grow.

We are a nationally recognized, award-winning leader for a reason. The beating heart of our company is a wide range of employees from a diverse set of backgrounds tech people, numbers people, even people people working together to make health insurance better.

If you are ready to join a thriving, mission-driven company where you can create your own opportunities and make a positive difference it’s time to make a healthy career move to MVP!

Set sales appointments, recruit attendance at group sales meetings, respond to benefit inquiries and complete on-line enrollment applications for MVP Medicare prospects.

Address prospect questions, including eligibility, benefit interpretation and cost sharing via inbound and outbound calls, walk-in contact and written correspondence / email.

Assure understanding level of each prospect / enrollee by providing clear, complete and accurate information regarding assigned product benefits, policies and procedures.

Qualify each prospect according to departmental and federal guidelines. Meet accessibility and quality goals, such as average speed of answer and abandonment rate.

Document complete and accurate prospect records and process all appointments, registrations and requests for information in CRM.

Meet individual and team membership goals. Follow company and federal sales and marketing guidelines in all interactions with prospects.

Performs other duties as assigned.

POSITION QUALIFICATIONS

Minimum Education :

Associate's degree in Marketing, Sales, Communications or related field, or equivalent combination of education & related experience.

Minimum Experience :

• Successful customer service experience and relevant office experience.
• Experience in positions where adherence to strict confidentiality is required.
• Healthcare / health insurance experience, preferred.
• Call Center experience preferred.
• Licensure Requirement : NYS and VT LAH Health Insurance license is required within 4 weeks training period prior to selling.

Required Skills :

• Strong effective written and verbal communication skills
• Excellent sales and customer service skills, accountability and follow through
• Computer skills using Microsoft applications.
• Flexibility to travel and attend off site assignments
• Demonstrated time management and project planning skills. Must possess good problem-solving capabilities.
• Must be self-directed, confident and sensitive to the needs of Medicare eligible populations.
• A high level of personal integrity and the ability to represent the company in a professional and courteous manner at all times.
• Outlook, Word for Windows desired and basic data entry / typing skills.
• Customer Relationship Management data system fluency desired.
• Knowledge of Excel (or comparable program) helpful.
• High level of personal integrity and the ability to represent the company in a professional and courteous manner at all times.

Preferred Skills :

• Salesforce experience
• Bilingual desirable

Remote, travel required (mileage reimbursement), salary plus bonus