Business Services Coordinator

Overview

The Thomas Harriot College of Arts and Sciences (Harriot College, EHRA personnel files; create and maintain master spreadsheets and create reports to meet various reporting needs for internal and external customers.

CPCs work in concert with the college EHRA Resource Administrator to ensure that position numbers and funds are utilized as directed.

This requires the ability to retrieve and review information in PeopleAdmin and Banner.

Serving as Internal Resources for Financial Matters (10%) :

The CPCs oversee the summer school payroll process for the college and submit the final master payroll spreadsheets for Regular (face-to-face) Summer School faculty and Distance Education (DE) Summer School faculty.

The CPCs work closely with other university staff during the entire process to ensure that payroll changes are implemented and summer school contract letters are received, proofed, and distributed to all summer school faculty.

Files are also maintained by the CPCs for Regular summer school year to year.

Interpret Policies and Procedures (15%) :

CPCs are responsible for ensuring compliance with faculty hiring policies. The Harriot College EHRA personnel coordinators (CPCs) serve as initial points of contact for EHRA personnel issues and review all EHRA personnel actions.

This involves working closely on a daily basis with department chairs, program directors and administrative personnel in the college’s 16 departments, and other Dean’s Office personnel.

In order to serve effectively as a point-of-contact, coordinators must be able to interpret and apply university personnel policies and be knowledgeable on state and federal regulations.

The CPCs implement the yearly schedules of faculty personnel actions, including promotion, reappointment, conferral of tenure, annual evaluations and progress toward tenure letters.

The position oversees the preparation of and review EHRA hiring packets, contract letters, and EPAFs, checking for accuracy and completeness.

The position is responsible for initiating and completing all personnel actions for the dean’s office which include hiring of new department chairs and associate dean appointments.

The position must be able to identify, recognize and resolve problems related to all types of EHRA personnel actions.

Coordinators must be knowledgeable about a number of issues including appointments of faculty who have not completed the terminal degree, appointments of faculty being given credit towards tenure, joint appointments of faculty between two or more units, appointments of faculty who are not US citizens, requests for leaves of absence, and numerous other issues.

These personnel issues are complex, and almost every case has unique factors. In many cases, contact must be initiated with staff in other University offices to determine an appropriate course of action to take or to seek and / or relay information.

Frequent contact is made with staff in various administrative offices.

General Business Coordination and Leadership (55%) :

While these positions do not have formal supervisory duties, the positions are expected to consult, guide, and correct administrative positions throughout the college (16 departments + Dean’s Office + centers).

The position leads training seminars, creates internal policies, and helps all employees comply with policies and best practices.

In addition, these positions serve on search committees for departmental staff. The position also works closely with Academic Affairs on refining division processes and mentoring other similarly situated positions in other academic colleges.

The CPCs work closely with the Associate Dean for Faculty & Student Affairs to oversee the submission and initial review of PADs to ensure compliance with the Governance Code and the Faculty Manual, develop and organize systems for managing the processes of reappointments, tenure, and promotions, and serve as the college’s interface with the Provost’s Office and as a resource to the departments.

The CPCs also execute duties related to the implementation of Project Kitty Hawk, which has required the CPCs to be adaptable, create new processes, and work closely with leadership to identify procedural and knowledge gaps, identify efficient practices, and work to expand the college’s ability to adequately resource and support new hires who will offer Project Kitty Hawk courses.

Some of these new duties include creating off-model submission schedules and faculty salary support for course preparation.

Effective time management and organizational skills must be practiced in order to be able to plan and facilitate the timely workflow of the office and position.

Timely processing and issuance of faculty contracts is critical in order to attract and retain top faculty.

This position is a time-limited position, with an initial appointment term not to exceed 12 months. Continued employment in the position will be based on availability of resources and necessity.

Minimum Education / Experience Bachelor’s degree in business administration or a related discipline; or an equivalent combination of training and experience.

All degrees must be received from appropriately accredited institutions. License or Certification required by statute or regulation None.

Preferred Experience, Skills, Training / Education Experience with reviewing and / or preparing faculty hiring packets, initiating EPAFs, preparing and reviewing a variety of EHRA personnel action forms, the processes of tenure, promotion and reappointment, management of complex records and knowledge of ECU and UNC policies and procedures.

Excellent communication and time-management skills; critical thinking skills; exceptional attention to details and organizational skills;

sound judgment and ability to maintain confidentiality; and, advanced computer skills in Teams, Word, Excel, Outlook, Banner, Xtender, PeopleAdmin, and ECU BIC.

License or Certification required by the Department None. Special Instructions to Applicant

Please ensure your full range of knowledge, skills, abilities, experience and education are listed on your application.

Do not write see resume’ on your application when completing the job duties section.

• If you answer the questions at the end of the application, please ensure your application reflects the knowledge, skills, abilities and experiences to support your answers (see job duties section of previous employment).
• Failure to answer the questions at the end of the application will not preclude your application from being considered but may result in your application not receiving full consideration of your knowledge, skills, and abilities.
• Applicants must be currently authorized to work in the United States on a full-time basis.

Job Open Date 08 / 27 / Job Close Date - Positions will be posted until 11 : 59 p.m. EST on this date; If no closing date is indicated, the position will be posted until filled and may close at any time after the recruitment has been completed.

09 / 16 / Open Until Filled No