Community Resource Manager (CRM)

Community Resource Manager (CRM)

Highgate at Flagstaff

Flagstaff, AZ

LOVE YOUR WORK. JOIN OURTEAM.

A community, not a facility. As thought leaders in the industry, we take a positive,holistic approach to senior care and encourage independence, as people arehappiest when they can make their own choices.

We provide opportunities forphysical activity, social engagement, intellectual stimulation, spiritualinvolvement, and fun.

We treat our residents and our team members like family. This opportunity will allow you to positivelyimpact the quality of life for over seniors and their families.

BUSINESS OFFICEMANAGER / COMMUNITY RESOURCE COORDINATOR

Weare looking for the right person to oversee the implementation of our financialsystems that support the care and billing for our residents and their families,and for the financial services we provide to our team members.

We specialize in assisted living and memorycare. Highgate Senior Living's mission is to devote ourselves to help eachresident live a life of purpose and each of us plays a crucial role in doingso.

We operate communities in the western US and are seeking the right CommunityResource Coordinator to join our team. If you have an established career in business management or businessadministration, a love and passion for serving others, a background in financialmanagement and excellent decision-making skills, this may be a good opportunityfor you.

This position is full-time and includesassuming oversight and support to the daily operations for seven functional areas human resources, payroll and benefits, software systems administration andsupport, policy and procedure implementation, recruitment and training,workplace safety, operations financial management, operations administration.

The qualified candidate will be an organized and detail-orientedindividual with a positive and self-motivated attitude. You must have strong communicationand critical thinking abilities.

Excellent time management skills are importantalong with relationship building, persistence, flexibility, andadaptability.

SKILLS NEEDED :

• Strong organizational and communicationskills
• Strategic thinking, planning andimplementation to positively impact an operation
• Track record of creating loyalty withteams, gaining buy-in, and working through influence
• Good customer service skills, theability to intuit, and problem solve
• Proficient in MS Office suite and ableto learn software as needed
• Basic financial management terminologyand practice skills
• Tactful conflict resolution skills,ability to teach and train others
• Experience and / or education in HR, AP,AR, Payroll systems and practice management
• Knowledge of labor law practice, humanresources policy, payroll standards
• Team player with ability to developstrong working relationships
• Ability to take feedback andincorporate it into your efforts
• Established understanding of what ittakes to provide care to residents that need physical and / or cognitive support
• Ability to adapt quickly to changingrequirements and effectively balance priorities to meet deadlines
• An understanding or the willingness togain an understanding of the various forms of dementia and how residents withdementia can continue live with purpose

RELATABLE EXPERIENCE :

• Jobs that have given you a steadily increasing track record in business related roles, increasing in scope, responsibility, and authority
• Roles in the senior care industry that you may have held
• Experience with managing payroll, accounts payable, accounts receivable, training
• Roles in which you have been amulti-tasker, balancing customer service while problem solving
• Opportunities from your past whereyou have helped grow a business
• Past opportunities involving self employment
• Detail oriented, financial managementroles

QUALIFICATIONS :

1- At least years of age

2- At least 2 years in some type ofbusiness management role or 2-year degree in a business degree field

3- Acceptable combination of both practicaland educational experience

4- Ability to pass criminalrecord / background check and have negative TB test

5- Can manage the pressure of performanceunder tight project deadlines

6- Proficient in both interacting withpeople and detail oriented solo projects

7- Must have integrity and a strong workethic, must be accurate and thorough

8- Excellent in maintainingconfidentiality to all the various types of sensitive information

9- Good time management skills

• Must be able to work wellindependently with little oversight
• Must have a track record of top-notchorganizational abilities and communication skills

As an organization we offer our team members agood benefits package, the ability to be heard, have their opinions count andthe opportunity to innovate.

Ourcompensation package will be flexible for this role based on the credentialing,tenure and skill sets each candidate brings for consideration.

The starting hourly wage range for thisposition is $. to $. per hour. Priorexperience working with seniors is preferred.

A passion for your work and a commitment to serving others are essentialjob qualifications. This is anopportunity to work in a booming industry that is constantly evolving and ismaking a positive impact for seniors every day.

We want to help you grow yourcareer. We are a healthcare company andbeing vaccinated against COVID- is preferred. If you want to learn more about this opportunity, please reach out to connectwith us.

Team members will have a passion for the workand promote the name of Highgate in a positive way.