Sr Customer Success Representative

VirtualVocations
Norcross, Georgia, United States
Full-time

A company is looking for a Sr. Customer Success Representative.Key Responsibilities : Interact with customers to provide information, resolve complaints, and guide through onboarding processTrain and lead junior team members, handle escalated calls, encourage retention, and collect customer feedbackManage customer relationships and mitigate churnQualifications : Bachelor's degree required4-year minimum experience in customer service for healthcare professionals or 6-year minimum experience as a senior customer service representative2-year minimum experience working in a collaborative environment

9 days ago
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