We are hiring Customer Service Representative I!.
Our Major Cosmetics Manufacturing Client is looking for Customer Service Representative I in Saint Petersburg, FL 33716 for 5+ months contract.
Please let me know if you are interested or anyone who might be interested.
Job Details :
Client : Major Cosmetics Manufacturing Client
Duration : 18+ months
Location : Saint Petersburg, FL 33716
Title : Senior Supply Planner
Pay Rate : $19.00 - $20.00 / Hr W2
Description :
Candidates will work 11 : 50am -8 : 20 pm
Manager is looking for sentiments of teamwork and empathy, good technical skills and can utilize multiple platforms at the same time
Extensions are anticipated
Position Overview : The Customer Service Representative (CSR) provides comprehensive customer service directly to a diverse group of internal and external customers, including but not limited to salon chain accounts, independent stylist, and sales consultants.
Position Responsibilities :
- Responsible for direct interaction with customer accounts and sales team to perform product inquiries, order entry processing and control.
- Research issues and brings resolution to complex situations using sound judgment and excellent follow-through ability within established authority level and guidelines for customer service policy and procedure.
- Uses strong customer service ability to provide value added services in a timely and accurate manner.
Requirements :
- High School diploma or equivalency
- Outstanding telephone and interpersonal skills.
- Exemplary oral and written communication skills. Must possess good judgment and ability to make independent decisions within department protocols.
- Excellent computer skills and proficiency with Microsoft Office
- Experience using Salesforce and / or SAP strongly preferred
- Minimum 1 year of data entry experience required.
- Ability to handle a high volume of calls, inquiries and difficult issues with tact and professionalism.
- Must be able to handle multiple tasks at one time with a high attention to detail.
- Skilled at suggestive selling and providing alternative solutions to accounts.
- Ability to work overtime when required.
- Ability to utilize computer, mouse, keyboard for up to 8 hours per day
- Ability to sit or stand for up to 8 hours per day
Best regards,
Vishnu Das Natesan (Vish)
Direct Phone : 609-948-7499 Email ID : [email protected]
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