Expeditor

Job : Dinner Expeditor

Hours : Tuesday - Friday, 5pm-10pm

MUST HAVE PREVIOUS EXPERIENCE EXPEDITING IN A HIGH END CHEF DRIVEN RESTAURANT

Job Details

We are looking for a detail-oriented individual to join our team as the Food Expeditor for our Dinner team. The responsibilities of the food expeditor include maintaining the flow of orders from waiters to the kitchen to diners, ensuring orders are completed quickly and correctly, assisting with the finishing touches on dishes, and conducting quality control on each dish.

To be successful as a food expeditor, you should have strong communication, coordination, organizational, and management skills.

Ultimately, a top-notch food expeditor should excel at directing people in a fast-paced, chaotic environment .

Essential Duties and Responsibilities

• Ensuring communication in the kitchen by calling out orders, getting the status on dishes, and calling the waitstaff to serve completed dishes.
• Informing the waitstaff when certain dishes or ingredients have run out and passing food requests from the waitstaff to the kitchen.
• Monitoring the food portions on completed dishes according to restaurant standards.
• Ensuring that all orders are completed in time and with the correct priority.
• Inspecting the cleanliness, presentation, and temperature of completed dishes.
• Performing the finishing touches to completed dishes, such as adding garnishes and removing smudges.
• Keeping the cooking, storage, and prep areas clean, neat, and well-stocked.
• Ensuring all staff adheres to health and safety standards
• Assisting all staff as needed.
• Handling customer complaints on behalf of the kitchen staff and looking for solutions.

Food Expeditor Requirements

• High school diploma or GED
• Good understanding of restaurant health and safety regulations.
• Food handling certification may be required.
• Relevant restaurant experience may be advantageous.
• Excellent communication and leadership skills.
• Strong attention to detail, multi-tasking, and time management skills.
• Great customer service skills.
• Ability to handle a high-pressure, fast-paced, and stressful environment.
• Physical stamina to stand for long periods, assist where needed, and carry heavy trays.
• Maintain updated knowledge of all food and beverage menus, brand selections, prices and garnishes; including unique ingredients
• Communicate with the kitchen regarding menu questions, the length of wait, daily specials, and product availability; communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen

Knowledge & Skills

• Ability to build morale and group commitments to goals and objectives. Supports everyone's efforts to succeed.
• Implements and maintains all policies and procedures.
• Exercises sounds and accurate judgment with regards to decision making in a timely matter.
• Prioritizes and plans work effectively and efficiently.
• Observes and implements all safety and security procedures.
• Ability to meet deadlines with frequent change delays and unexpected events

Education and Work Experience

• High school diploma or general education degree (GED)
• Minimum of 2 years of serving experience in a comparable restaurant or bar

Certificates, Licenses and Registrations

California Food Handler’s Card or ServSafe Certification

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is required to stand, sit, or walk for an extended period of time.

The employee may frequently be required to stoop, kneel, and crouch for duration of shift (eight hours or longer). The employee will need to use hands to finger, handle, or feel;

reach with hands and arms and stoop, kneel, crouch, or crawl. The employee must frequently lift and / or move and / or push up to 100 pounds without assistance.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and / or ability required.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Must be detail oriented, possess strong organizational and time management skills and the ability to multitask. Ability to work a flexible schedule including weekdays, weekends, holiday and nights.

Language Skills

Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence.

Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.