Responsibilities
- Serve as the primary relationship manager for a portfolio of strategic accounts, ensuring client retention, satisfaction, and loyalty.
- Act as a trusted advisor, offering solutions and recommendations aligned with the client’s business objectives.
- Build and maintain strong, long-lasting relationships with decision-makers at all levels within key client organizations.
- Target new and existing accounts through JV projects, OEM relationships, dealer leads, market research and company directives
- Develop and implement strategic plans tailored to each key account to achieve revenue targets and business objectives.
- Monitor market trends, competitors, and client industry developments to identify new opportunities for engagement and product offerings.
- Proactively identify upsell and cross-sell opportunities to drive additional revenue.
- Coordinate involvement of Topcon and / or dealer personnel, including support, service and management resources in order to meet account objectives and customers’ expectations
- Ensure timely and successful delivery of products and services according to client needs and objectives.
- Address client issues and concerns promptly and escalate when necessary.
- Prepare detailed reports and forecasts for senior management on account performance and market trends.
- Facilitates and schedules Fly and Try and Point Man training programs
Key Qualifications
Education
Bachelor’s degree or equivalent experience plus 7+ years in construction and or survey / engineering technology field
Skills & Competencies :
- Highly motivated self-starter capable of thriving with minimal supervision
- Results-driven with a demonstrated ability to achieve sales goals and drive revenue
- In-depth knowledge of the construction and surveying technology industry
- Excellent client relationship management and interpersonal skills.
- Ability to manage multiple projects and accounts simultaneously, with strong organizational skills.
- Strong strategic thinking, negotiation, and problem-solving abilities.
- Well-organized and detail-oriented
- Strong skills in presentation, critical thinking, and problem-solving
- Proficient in presenting and explaining advanced, cutting-edge solutions
- Proven track record of working with multi-million and billion-dollar companies
- Demonstrates personal maturity and excellent interpersonal communication skills
- Excellent verbal and written communication skills, including the ability to present to senior executives.
- Proficiency in CRM software and MS Office (Excel, PowerPoint, Word).
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