STAFF SERVICES ANALYST

Job Description and Duties

Metropolitan State Hospital is located in the city of Norwalk.

Under supervision of the Staff Services Manager I or designee, the incumbent independently performs work of average difficulty in a wide variety of consultative and analytical functions, including identifying problems, conducting research, writing reports, and developing recommendations to management.

Assists with policy analysis, systems development, management, and personnel analysis. This position performs administrative support and provides information to the public.

Due to the type of work DPS personnel performs, it is a requirement that before hiring professional support staff, a background investigation shall be conducted to comply with our Department Policy.

The administrative background investigation report shall include the following :

• DOJ / FBI LiveScan
• OMV driving record with Soundex report
• Proof of valid car insurance
• Educational transcripts verification if required by the position minimum requirements

Statement of Qualifications :

A Statement of Qualifications (SOQ) is required. This SOQ should consist of a narrative discussion to illustrate how your education, training, experience, and skills have prepared you for this position.

The SOQ serves as documentation of each candidate's ability to provide a written response to the prompt, both clearly and concisely.

The written response should be typed and no more than two (2) pages in length, double-spaced, font size of 12 and must include :

• Your full name on SOQ
• Job Control number on SOQ

Resumes do not take the place of the SOQ.

Minimum Qualifications :

Candidates who are within six months of satisfying the experience requirement for this class will be admitted to the examination, but they must fully meet the experience requirement before being eligible for appointment.

Equivalent to completion of the 12th grade; and Four years of experience performing analytical, technical, clerical, and / or customer service duties.

Academic education from an accredited college / university may be substituted for the required experience on a year-for-year basis.

To be considered for this Job Opportunity, applicants must have eligibility by way of : permanent civil service status, be reachable on an employment list, have transfer eligibility, or have reinstatement eligibility.

IF YOU DO NOT HAVE ELIGIBILITY, YOU MUST TAKE THE EXAM.

Exam link : style "text-align : left; margin : 0pt 0pt 8pt; line-height : 1.07917;">

Click on the link to complete the Department of State Hospitals Recruitment Survey :

You will find additional information about the job in the .

Working Conditions

Face Coverings

While working on-site, employees must follow current face covering guidance as issued by CDPH.

Telework

The possibility and extent of telework opportunities is at the discretion of the department and manager for which the incumbent is working.

Additional questions regarding telework may be directed to the hiring manager during the onsite interview.

Special Requirements

• The position(s) require(s) a Background Investigation be cleared prior to being hired.
• The position(s) require(s) Medical Clearance prior to being hired.

Unless there is a specific request to be notified via USPSmail, our main contact will be via email. Email correspondence regarding this job posting will primarily come from It is the applicant’s responsibility to check their email inbox, including junk / spam emails for any correspondence regarding their application status.

In addition, applicants are encouraged to keep their CalCareers profile updated with a current telephone number, mailing address, and email.

Employees applying for this position who wish to be considered on a transfer basis must meet the minimum qualifications and all transfer rules.

You may also be required to provide additional documents, such as copies of your college transcripts during the screening process when applicable.

Please provide proof of the highest paying class you were permanently appointed to from an eligible list.

All Examination and / or Employment Application forms must include : to and from dates (month / day / year); time base; and civil service class titles.

Examination and / or Employment Application forms received without this information will be rejected. Resumes will not be accepted in lieu of a completed Examination and / or Employment Application (STD. 678) form.

Note : If you are applying for multiple positions, you must complete a STD 678 for each position separately. Incomplete applications or applications received with multiple positions listed on one application will not be considered.

EMAILED OR FAXED APPLICATIONS WILL NOT BE ACCEPTED

Applicants are responsible for obtaining proof of mailing or submission of their applications to MSH-Human Resources Department, Selection Services Unit.

Confirmation / receipt of USPS mailed submittals can only be provided for by Certified Mail.

California State Civil Service Employee Benefits Summary Benefit Description Additional Information New Employee Benefits Orientation Page

Summary review of benefits available to you as a new State Civil Service employee. State Civil Service Act

Review the benefits and protections provided to State Civil Service employees through the State Civil Service Act.

Salaries and Civil Service Pay Scales

Information regarding salary ranges for State Civil Service employees, as well as the Civil Service Pay Scales, the official salaries for all state jobs.

Represented Employee Bargaining Contracts

Review the specifics of represented state employee collective bargaining contracts.

Retirement

Learn more about the defined benefit plan that is offered to state employees through the California Public Employees' Retirement System (CalPERS) based on years of service, age and final compensation.

CalPERS also offers disability retirement, partial service retirement, and death benefits for eligible employees.

401(k) and 457(b) Plans (Savings Plus)

Offers a voluntary benefit that allows you to contribute to both a 401(k) and a 457(b) plan to enhance your retirement benefit.

This allows you to contribute, through payroll deduction, up to twice the amount available to the private sector and most public sector employees.

You can contribute on both a pre-tax and an after-tax designated Roth basis that offers you the opportunity to take advantage of tax savings now and in the future.

California State Civil Service Employee Benefits Summary - Specific Benefits Specific Benefits Additional Information

Cash In Lieu of Health and / or Dental Benefits (Cash Option)

Allows you to receive cash in lieu of state-sponsored health and / or dental benefits insurance if you have other qualifying medical and / or dental coverage through a spouse, domestic partner, parent or other source.

Common Carrier Travel and Accident Insurance for Excluded Employees Only

Offers employer-paid accidental death and dismemberment insurance to managers, supervisors and other specified employees who travel on state business.

Commute Program

Voluntary benefits that subsidize commuting expenses for eligible employees who commute to and from work using public transportation, vanpools, or bicycles.

Consolidated Benefits (CoBen)

Provides a benefit allowance, rather than specific contribution amounts for health, dental and vision benefits. You may receive additional taxable income each month, depending on the total cost of the benefit plans you choose.

Consolidated Omnibus Budget Reconciliation Act (COBRA)

Continuation of health, dental, and vision insurance coverage as well as medical reimbursement account for employees and eligible dependents who involuntarily lose coverage.

Death Benefits

Benefits available to legal survivors and / or designees of state employees; see "Planning Ahead" handbook.

Planning Ahead Handbook Dental Benefits

Offers you and your dependents preventive, basic and major dental care coverage through one of several dental plans.

Employee Assistance Program

Employer-paid program offers free professional and confidential short-term counseling and referral services to employees and their eligible dependents, as well as valuable information on a variety of topics including financial, legal, and wellness.

866) EAP-4SOC

California State Civil Service Employee Benefits Summary Benefit Description Additional Information

Group Legal Services Insurance

Voluntary, employee-paid plan that provides comprehensive legal coverage designed to meet most common personal legal needs.

Available to eligible employees and their eligible dependents.

Group Long-Term Disability Insurance For Excluded Employees Only

Voluntary, employee-paid plan that replaces a portion of the employee's income in the event the employee is unable to work for six months or longer due to a covered illness or injury.

Health Benefits

Offers you and your dependents a broad range of health insurance plans with the state paying a portion of the premium. CalPERS administers this coverage.

CalPERS Health and Wellness

Promotes a work environment that encourages healthy lifestyle choices, decreases the risk of illness and disease and enhances employee effectiveness and well-being.

Long-Term Care Program

Offers coverage through CalPERS for a chronic illness, frailty of old age, or a serious accident. Available to all California public employees, retirees, and their eligible family members.

Part-time, Seasonal, and Temporary Retirement Program

Offers a retirement savings program for part-time, seasonal and temporary employees who are not covered by CalPERS or Social Security.

Reimbursement Accounts

Allows you to set pre-taxed money aside in a reimbursement account to pay for certain kinds of medical and dependent care expenses.

You can increase your take home pay and decrease your taxable income.

Third-Party Pre-Tax Parking Reimbursement Account Program

Allows you to deduct a specific pre-tax amount for work-related parking fees from your pay. Available to employees who drive a personal vehicle to work or to a location from which the employee commutes to work and pays for parking.

Vision Benefits

Employer-paid benefit that offers you and your dependents an annual eye examination and an allowance for frames and lenses.

An enhanced vision plan is also available which provides higher allowances for certain materials and other benefits.