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Automotive Dealership Relationship Manager

Westlake Services, LLC
Hartford, Connecticut, US
Full-time

Automotive Dealership Relationship Manager

Job Category : Sales

Check out the role overview below If you are confident you have got the right skills and experience, apply today.

Requisition Number : AUTOM008368

Posted : October 15, 2024

Location : Westlake Flooring Home Office, Hartford, CT, USA

About Westlake Financial

Westlake Financial Services is the largest privately held auto finance company in the Nation. We are committed to growing and strengthening our organization by hiring the people that make Westlake World (our culture) what it is.

Westlake inventory financing was established in 2013 as a division of Westlake Financial Services the leading lender for independent and franchise dealerships.

Founded as a way to provide both independent and franchise dealers inventory financing plan lines of credit; Westlake strives to suit any business’s needs.

Westlake has financed over 190,000 vehicles for more than 3,000 dealerships in over 46 states. Our cutting-edge technology, customer service, unique partnerships, and flexible terms makes us the most dealer friendly inventory financing provider in the United States.

What’s the role?

This position will be responsible to oversee all sales activities and account development within the assigned region. The ideal candidate has to manage quality and consistency of product and service delivery.

What is it like being part of our Sales team?

Our Sales team is the face of the company to our customers. They are our growth enablers whose focus is not only to increase the number of deals but also to create lasting partnerships.

Being part of our sales team means you are a go-getter who’s hungry to keep getting better in your craft, has relentless excitement in meeting and fostering relationships.

What you’ll do as our Area Manager?

  • Build and maintain relationships with customers, increasing their use of the line of credit, identifying and mitigating account risk and collections pre and post default.
  • Grow the portfolio by collecting new dealer applications, including timely follow-up on new leads and referrals.
  • Achieve goals and performance targets as set by the company through daily production and activities, including calls and visits to customers, collaborating with internal partners to drive revenue and maximize profitability.
  • Educate customers on account performance, self-service options, and best practices and coach them to ensure compliance with company policies.
  • Collect and analyze customer financial information and various internal reports to assess and monitor dealer performance.
  • Support the Risk department with post and pre-default risk mitigation.
  • Serve as a fiduciary for the company by identifying and reporting any material information or non-compliance with company policies.
  • Document all activities and client interactions through various company CRSs as required.
  • Create synergies throughout all Hankey Group companies.
  • Perform all other duties as assigned.

Qualities we look for in our Area Manager

  • Knowledge of the automotive industry (various sectors)
  • Strong financial acumen with working knowledge of key financial tools and terminology
  • Strong presentation, verbal, and written communication skills
  • Strong interpersonal skills with ability to interact with clients and collaborate with internal team members
  • Strong time management skills with ability to manage deadlines
  • Strong negotiation and collection skills
  • Strong analytical and problem-solving skills
  • Ability to work independently and in a remote environment
  • Proficient in Excel, Word, PowerPoint, Outlook, and Teams
  • BA / BS in related field and 3 years of related experience; or an equivalent combination of education and work-related experience
  • 2+ years related experience in finance, sales, account management and / or collections required
  • Travel : Greater than 25% with some overnight travel required
  • Valid driver’s license required

What benefits do we offer?

  • Medical, Dental, and Vision benefits
  • Life Insurance and Long-term disability plans
  • Flexible Spending Account
  • 401K matching
  • Employee Stock Ownership Program, plus company matching
  • Wellness Programs
  • Discounts on Parks, Museums, Movie Tickets, and Attractions
  • Paid Vacation Days, Sick days, and holidays

Acknowledgement

We will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with applicable laws.

We are an equal opportunity employer and do not unlawfully discriminate in employment.

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18 hours ago
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