Product Designer - EPX.xd

11 West 19th Street (22008), United States of America, New York, New YorkProduct Designer - EPX.xd

We are currently seeking a UX / UI Designer to join our EPX.xd team. The EPX.xd team works closely with internal Enterprise products designed to help improve associates' experience to enable them to perform their jobs more efficiently and effectively.

We are passionate about advocating for user needs and delivering world-class products that redefine our customers’ day-to-day financial activities.

The Design team at Capital One is at the forefront of enriching our customers’ digital and physical experiences. We champion a thriving environment of collaboration, authenticity and healthy critique, in which we honor diversity of thought, create a culture of belonging, and elevate one another.

If you’re an innovator and storyteller who embraces an environment where you can experiment, learn, and change banking for good, we would love to hear from you.

What You’ll Do :

Collaboration & Connection

Collaborating with technology, product, and business teams to uncover customer and business needs - then translating them into intuitive and engaging digital experiences

Participating in translating complex ideas into understandable concepts that evolve and enhance the product experience

Advocating for the customer through human centered design methods, including : discovery, research, whiteboarding sessions, and user testing

Championing prioritization of design centered product enhancements grounded in research and analysis

Connecting with design community peers by learning, sharing, and teaching

Working with partners and teams across various geographie

Embracing and advocating for an experience mindset - this is as important to the work as the results

Discovery & Delivery

Supporting early product definition by working with partners to participate in discovery sessions that uncover customer pain points and opportunities

Demonstrating familiarity with design tools to deliver concepts and enable successful collaboration across teams

Participate in end-to-end product design by :

Working with researchers to understand customer needs and define opportunities through usability and empathy studies

Creating process and user flows, wireframes, journey maps and interaction models, resulting in low to high fidelity prototypes

Designing within existing - and creating new - standards to contribute to our internal design system, best practices, and guidelines

Supporting effective storytelling and presentation of visual concepts to various stakeholders

Creating high fidelity design assets for acceptance, development, and delivery to market in partnership with technology colleagues

Basic Qualifications :

At least 4 years of experience with User Experience design

Preferred qualifications :

Experience planning and / or facilitating workshops with cross-functional teams

Portfolio of work which includes examples of product and visual design

Experience working closely with developers and system architects

At least 2 years of experience with Complex Data Product Eco-Systems

At least 2 years of experience with visual design

At least 2 years of experience working with large Enterprise teams

Experience in Service Design or using Service Design methods and processes

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting.

Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

New York City (Hybrid On-Site) : $134,100 - $153,000 for Pr. Associate, Design; $114,700 - $130,900 for Sr. Associate, DesignSan Francisco and San Jose, California (Hybrid On-Site) : $142,100 - $162,100 for Pr.

Associate, Design; $121,400 - $138,600 for Sr. Associate, Design