Regional Manager, Security

Who We Are :

It's exciting, to find yourself standing in a pivotal moment in time. It’s even more exciting to be out front leading it.

At QTS, our world-class data centers are among the most highly trusted in the industry, positioning us at the forefront of today’s dynamic digital evolution.

Data centers are experiencing once-in-a-generation demand growth, driven by cloud adoption and the AI revolution, said Jon Gray, President & COO of Blackstone, the investment strength behind QTS.

As AI drives the demand for increased speed, capacity and capability, QTS has emerged as the global digital infrastructure leader, committed to connecting the world’s economy for good.

Driven by purpose and fueled by a spirit of innovation, QTS designs, builds and operates sophisticated data centers.

QTS is Powered by People. People who play a vital role in our company’s culture, innovation and growth. People who are committed to contributing to the communities where we operate and work.

People who are knowledgeable, resourceful and mission driven. Together, we do great things.

Who You Are :

You are a physical security subject matter expert who excels at establishing best practices and standards.

The Impact You Will Have :

The Regional Security Manager is responsible for developing, promoting and maintaining a high level of security standards and Best Practices within the region by focusing on risk management and implementing strategic security programs.

As the subject matter expert for the region on physical security, this position shares and exemplifies the seriousness about security and our commitment to confidentiality.

Supporting the security staff in region, this role supports teams who keep employees, customers, and assets safe while ensuring that the security of technologies and facilities is of paramount importance.

This role will collaborate with facilities management to create innovative security strategies, investigate breaches and create risk assessment plans is critical.

This role will share accountability with Site Directors for the performance of the Security Operations Managers and teams who are managing employees, vendors, and guard force services while maintaining other close partnerships with cross-functional QTS teams.

The Regional Security Manager will be responsible for developing plans, policy, and procedures that provide a security presence and ensures that visitors, clients, and employees have a safe and pleasant experience while inside the facility, promoting goodwill and great public relations for customers.

These plans will help deter and detect suspicious activities and watch for criminal acts or site infractions that may pose a threat to the property, client or employees at the site.

What You Will Do :

Work with Site Management and local teams to coordinate all aspects of executing the security contract at the assigned locations

Develop and facilitate security education and motivation programs for employees at all levels.

Participate in scheduled meetings held by regional vice president and site managers. Teach and insist on the importance of being proactive by focusing on risk management and best practices and procedures in security.

Implement performance of datacenter security standards, policies and practices; manage the daily operations of the vendors providing services including security, life-safety systems, training and risk assessment;

conduct investigations of Code of Conduct and other violations as needed.

Collaborate with other groups within QTS (Facilities Managers, Data Center Operations, etc.) and outside of QTS (Contractors, Emergency Services, etc.

as they relate to daily operations.

Develop security plans for on-site special events and other unique security situations to assure proper access control and evacuation procedures are followed.

Perform data analysis and create benchmarking to support risk assessments and threat identification.

Partner with Facilities and other QTS business units to identify safety and security deficiencies, and develop customized policies and procedures to gain compliance with regulations internal and external to QTS.

Coordinate site surveys and physical security requirements for the construction of new facilities. Review plans for renovating existing facilities to ensure compliance with security standards.

Train Operations Managers and assist to manage CAPEX, OPEX. Ability to assist in monthly, quarterly, and annual budget forecasting and manage organization within existing budget parameters

Implement standardized specifications for Access Control, Visitor Management, and CCTV system, coordinate upgrades where required.

Knowledge and familiarization with Local Emergency Response Action Plan and evacuation procedures, Develop and maintain working relationships with Federal, State, and Local Law Enforcement as well as Fire and EMS

What You Will Need to be Successful :

Bachelor’s Degree or equivalent experience in lieu of a degree

Five or more years of experience managing security operations in a fast paced corporate environment

Five or more years of experience with security technologies including CCTV, Access Control, and Incident Management Systems, Security Operations Centers

One or more years of experience conducting investigations including criminal, human resources, and safety incidents

First Aid / CPR Certifications

Certified Protection Professional (CPP) preferable; must be able to obtain within 18 months of hire

Travel in region and nationally is required (up to 25% annually)

Continuous Process Improvement experience

Proficient in Access Control Systems and related software

US Citizenship for this position is required by law due to federal customer contracts

The Perks (and these are just a few!) :

QRest Sabbatical

Employee Stock Purchase

QTS scholarship for dependents

Eagle Club award trip eligibility

Paid volunteer days

Tuition assistance, parental leave and military leave assistance

We conform to all the laws, statutes, and regulations concerning equal employment opportunities and affirmative action. We strongly encourage women, minorities, individuals with disabilities and veterans to apply to all of our job openings.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, or national origin, age, disability status, Genetic Information & Testing, Family & Medical Leave, protected veteran status, or any other characteristic protected by law.

We prohibit retaliation against individuals who bring forth any complaint, orally or in writing, to the employer or the government, or against any individuals who assist or participate in the investigation of any complaint or discrimination claim.

The "Know Your Rights" Poster is included here :

The pay transparency policy is available here :

QTS is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to and let us know the nature of your request and your contact information.