Job Summary
The Overnight Closer (Member Services Representative) will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.
The Overnight Closer will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.
You will also be responsible for closing that day’s shift for that business day as well as creating an accurate bank deposit.
Essential Duties and Responsibilities
- Greet members, prospective members and guests, providing exceptional customer service.
- Handle all front desk related activities including :
- Answer phones in a friendly manner and assist callers with a variety of questions.
- Check members into the system.
- New member sign-up.
- Take prospective members on tours.
- Facilitate needed updates to member’s accounts.
- Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed.
- Assist in maintaining the neatness and cleanliness of the club.
- Close shift for that business day.
- Create a bank deposit for next day.
Qualifications / Requirements
- Customer service background preferred.
- Basic computer proficiency.
- A passion for fitness and health.
- Upbeat and positive attitude!
- Punctuality and reliability is a must.
- Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member’s expectations.
- Strong listener with the ability to empathize and problem solve.
- Demonstrate diplomacy in all interactions while using appropriate behavior and language.
- High School diploma / GED equivalent required.
- Must be 18 years of age or older.
Physical Demands
- Continual standing and walking during shift.
- Continual talking in person or on the phone during shift.
- Ability to work 3rd shift (overnights).
- Must be able to occassionally lift up to 50 lbs.
- Will occasionally encounter toxic chemicals during shift.
Overnight Closer
Overnight Closer (Member Services Representative). The Overnight Closer will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. Ability to work 3rd shift (overnights). ...
Warehouse Worker - 3rd Shift
Receives and puts away returned components within Warehouse Management System,. Minimum of 1-2 years receiving or warehouse experience. People and Teamwork: work well with others and add value to the warehouse. ...
Team Member
As a Pizza Hut team member, you can be the smiling face that greets and serves the customers or a cook who make things happen in the kitchen. As a Pizza Hut team member, you can be the smiling face that greets and serves the customers or a cook who make things happen in the kitchen. With loads of en...
Account Associate - State Farm Agent Team Member
As an Agent Team Member, you will receive. Ability to work in a team environment. ...
Financial Services Representative State Farm Agent Team Member
As a Financial Services Representative State Farm Agent Team Member with Sarah Wright - State Farm Agent, you will successfully market the financial products that manage everyday risks. Proven experience working as a financial services representative. Develop leads, schedule appointments, identify c...
Full-time Medical Receptionist/Medical Assistant (Colorado Springs)
Join our clinical team as an integral member of both our front desk and medical assistance operations at Aspire Allergy.As an Aspire Allergy Medical Assistant, you'll play a key role in our mission to alleviate allergy, asthma, and sinus issues for our patients.From administering allergy tests a...
Receptionist (Pool)
The Receptionist maintains internal and external communications of hospital and community through the operation of the telephone switchboard and front desk reception and helps support other hospital departments by taking on clerical or general office related responsibilities as directed. ...
Receptionist - State Farm Agent Team Member
Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.Establish customer r...
Account Associate - State Farm Agent Team Member
As an Agent Team Member, you will receive. Ability to work in a team environment. ...
Receptionist - State Farm Agent Team Member
As a Receptionist - State Farm Agent Team Member with Reeves Maddox - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. ...