Software Systems Administrator

JOB DUTIES & RESPONSIBILITIES

• Design, develop, program, document, analyze, create, test, and modify the company’s software infrastructure based on management requirements.
• Create or modify programs to adapt to changes in needs and requirements, adhering to defined specifications and meeting timelines.
• Expected to handle assignments with increased complexity and scope.
• Read, understand, and troubleshoot coded computer instructions and how they translate into data.
• Review, test, and validate coded program routines and data, making revisions and eliminating processing errors.
• Assist in gathering, documenting, and refining business, data, and system specifications from business users and translate that to actual business software applications and documentation.
• Develop a basic understanding of the operations of the systems and technology used within the company.
• Understand management requirements and translate those into workable programming code.
• Oversee the day-to-day operations of existing company software infrastructure and databases.
• Make recommendations to managers regarding the development of third-party software products that should be integrated to help business operations.
• Act as an escalation point for internal support and customer service departments, resolving various customer-facing issues regarding application performance, environment deployment, service issues, and technical questions.

QUALIFICATIONS :

• The successful candidate will be highly motivated and self-starting.
• The successful candidate must be comfortable working in a fast-paced and rapidly changing environment.
• Experience working in a healthcare or manufacturing company is desirable with a working knowledge of ERP systems is preferred.
• Excellent attention to detail
• Works well in a team environment
• Able to work with a diverse group of people.

Education / Experience :

• Bachelor’s degree in computer science, electrical engineering, computer engineering, mathematics or equivalent degree required.
• At least three years of systems software support experience preferred.
• In-depth knowledge of at least one computer language required; in-depth knowledge of multiple computer languages preferred, such as Visual Studio, C#, ASP.NET, Transact SQL
• Experience with Dynamics Great Plains, Salespad, and Microsoft SQL administration is highly preferred.

Computer Skills :

• Demonstrate ability / willingness / eagerness to learn new technologies.
• Demonstrate openness for learning, growth, and coaching by peers and more senior-level employees.
• Excellent working knowledge in Microsoft Office (Word, Excel, Outlook, PowerPoint, Access)
• Demonstrate ability to do effective problem-solving and troubleshooting.
• Perform tasks within predefined guidelines and procedures as assigned by the manager or project team.

Desired Skills :

• Knowledge of / Familiarity with Visual Studio, C#, ASP.NET, Transact SQL, and other programming languages.
• Knowledge of / Familiarity with web services, SQL Server, and other Microsoft technologies a plus.
• Knowledge of / Familiarity with Dynamics Great Plains, Salespad, Magento, EDI, Mic

Responsibilities

• Maintain system efficiency
• Ensure system design allows all components to work together properly
• Make recommendations for upgrades
• Evaluate and modify system performance

Qualifications

• Bachelor's degree or a minimum of 10 years experience in the IT field
• 3+ years' experience as System Administrator
• Experience with Microsoft Dynamics GP, Salespad, SQL Administration
• Strong analytical skills

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