Job Description
Job Description
Description :
Department : Fitness & Wellness
Position Title : Fitness Front Desk Attendant
Reports To : Fitness Center Manager
FLSA Status : Non-Exempt
Established in 1908, Houston Country Club is a nationally recognized Top 20 Platinum Club of America that is home to over 1250 Houston families.
Houston Country Club is seeking a dynamic and well-organized Hospitality Concierge professional to join our Fitness & Wellness team.
If you’re seeking a challenging opportunity that offers enrichment and a supportive work environment - then we are ready for you!
Essential Functions & Responsibilities
- Welcome members & guests upon entrance to the Fitness & Wellness building and confirm reservations for service appointments.
- Be the point of reference for?members & guests?who need assistance or more information on what the Fitness & Wellness Department offers.
- Understand members’ needs and provide them with personalized solutions by suggesting activities and facilities provided by the club to best meet their requests and needs.
- Acquire extensive knowledge of the club premises and venues to make the most suitable recommendations.
- Periodically inspects group fitness classrooms, locker rooms, treatment rooms, saunas, maintains building order and cleanliness.
- Proven experience as Concierge; experience in customer service or relevant role is a plus.
- Take pride in your personal Fitness & Wellness.
- Satisfy all requests to be completed as per the Fitness Concierge Supervisor.
Compensation : $15 / hr.
Benefits : Regular Part-Time : 401(k) Plan with 4% Employer Match, Employee Scholarship Program and Employee Meals.
Requirement : Pre-Employment Drug Screening
Certifications : Adult First Aid, CPR / AED.
Requirements : Required Education :
Required Education :
- Formal education, preferably in Hospitality Management, Exercise Science, Kinesiology or related field is preferred.
- High school diploma or equivalent. Undergraduate Degree a plus.
- Knowledge of fitness equipment is preferred.
- General knowledge of Microsoft Office Suite. Jonas Club Management Software a plus.
Special Requirements :
- Excellent communication skills.
- Must be polite and confident with a great deal of patience.
- Must have strong multitasking and time-management skills.
- Must have the competency and aptitude in resolving issues with a customer-focused orientation.
- Must be able to work a flexible schedule and / or overtime if needed.
- Must have an outgoing and lively personality.
- Must be available to work weekends and holidays.
- Must work well with others as a team and help co-workers as requested / needed.
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