Senior Ultrasound Clinical Account Specialist 1 MA, RI, ME, NH, VT Biosense Webster, Inc.
Johnson & Johnson is recruiting for Senior Ultrasound Clinical Account Specialist 1 for Biosense Webster, Inc. covering Massachusetts, Rhode Island, Maine, New Hampshire, and Vermont.
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Description
The Senior Ultrasound Clinical Account Specialist (ULS CAS) is accountable to provide technical and clinical product support to health care providers including Electrophysiology (EP) physicians, Interventional Cardiologists (IC) and laboratory staff for BWI diagnostic and therapeutic catheters and systems with an emphasis on the AcuNav and SOUNDSTAR catheters - to enable practitioners to perform advanced cardiac ablation and interventional procedures respectively.
The CAS is responsible to build and maintain mutually beneficial relationships with physicians & EP laboratory staff in order to identify and foster interest in new products or product indications to grow and develop the company’s product and technology utilization.
Responsibilities
- Provide expert clinical product and technical assistance and training to EP / IC physicians and staff on the effective use of AcuNav and SOUNDSTAR catheters in EP and IC procedures.
- Provide expert clinical product and technical assistance and training to physicians and EP Lab Staff on the effective use of BWI’s systems and catheter equipment during case procedures.
- Educate customers on all BWI products to optimize effective usage by providing technical and clinical information and in-service trainings.
- Use consultative selling techniques to identify potential sales opportunities within the account.
- Create awareness of BWI solutions and facilitate Territory Sales Manager contact with the key decision makers to drive incremental business.
- Maximize customer case support capability through proper planning and scheduling techniques.
- Drive collaboration and maintain consistent, open lines of communication across the assigned responsibilities with internal partners.
- Develop and share best practices with US Field Sales and Service colleagues and internal partners.
- Stay current on company products instructions for use (IFU), best practices and technical troubleshooting.
- Prioritize and appropriately respond to requests in a high stress environment.
- Engage in diagnostic dialogue with multiple internal and external business partners and stakeholders.
- Provide mentoring for new BWI commercial team members as requested.
- Perform other duties assigned as needed.
Qualifications
Required Qualifications :
- A minimum of a Bachelor’s degree, or 4 years of relevant professional work / military experience.
- A minimum of 2 years of experience in clinical echocardiography lab.
- Must have and maintain certification as a Registered Cardiac Sonographer (RCS) or as a Registered Diagnostic Cardiac Sonographer (RDCS) in adult or pediatric echocardiography.
- Must have and maintain advanced clinical ultrasound and echocardiography knowledge of technology, advancements and the business landscape.
- A valid driver's license issued in the United States.
- The ability to travel related to this role is required. Must be willing and able to travel up to 40% overnight locally, regionally, and nationally.
Preferred Qualifications :
- Electrophysiology / Cath Lab or EP / Cardiovascular Device Industry experience.
- Maintaining at least one of the following industry certifications CEPS (IBHRE), RCES / RCIS.
- Experience working with highly complex technical systems and / or working in a critical patient care setting.
Location : NA-US-Massachusetts
Other Locations : NA-US-Vermont, NA-US-New Hampshire, NA-US-Maine, NA-US-Rhode Island
Job Function : Technical Sales - MedTech (Commission)
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