Principal IT Business Analyst (SAP SD)

Make a +Difference at Kraton!

At Kraton, we make a Positive Difference, and we are looking for individuals who are also looking to make a difference in their jobs, for our customers and to the world.

We are looking to hire a key member of our IT team at our Headquarters located in The Woodlands, Texas or Jacksonville, Florida.

The purpose of the IT Business Analyst role is to analyze business and technical processes to formulate and develop new and modified business information processing systems, such as production and inventory control systems, financial tracking systems, marketing and human resources systems.

Incumbents in this role represent the business unit to define requirements and business cases for the technology developments.

This role may be assigned to interface with and support one or more client organizations such as Finance, HR, Operations & Supply Chain, Procurement, Commercial / Sales / Marketing, Corporate Development, Legal, IT, Research & Development / Science & Technology, and other internal business partners and regional locations.

Key Responsibilities

• Responsible for leading, supporting, configuring, and implementing solutions in SAP and other applications, which drive business value and supports, Sales & Distribution, Inbound & Outbound Logistics (includes deliveries, shipments, shipping cost documents), and Accounts Receivable.
• Have a thorough understanding of integration points to SAP Master Data, MM, PP, SD, LO, QM, WM, IM, FI-CO, and common third-party applications.
• Act as internal consultant with business users and partner with business process owners / subject matter experts. Identify functionality gaps and continuous improvement opportunities and develop appropriate business cases to support Kraton strategic initiatives and business changes.
• Experience in configuring and implementing EDI & API solutions.
• Build strong partnerships in support of business and IT strategic plan, ensuring the alignment with Kraton Global objectives.
• Gather functional requirements for projects, enhancements / development items. Documenting scope, business requirements, system configuration, design, functional specifications, and training material.
• Work with developer, BASIS, and various technology specialists to provide solutions which are consistent with the Kraton strategic direction and platform standards while meeting business requirements.
• Responsible for initiating communication with business partners and other analysts as necessary to ensure clear understanding of business issues, activity status, etc.
• Define and execute test cases for unit, integration, system functional, stress and regression testing, as well as acquire user acceptance sign off.
• Support all SD, Logistics & WM related documents and forms or labels generated via IT applications utilizing industrial printing technology and labeling machines.
• Direct experience in the chemical or process industries, especially as related to production, logistics, inventory, and operations.
• Hands-On working knowledge of the common asset WM analytical standards, reporting, and metrics
• Use of mobile devices for warehouse operations put-aways, picking, loading, and inventory execution
• Conduct super-user training using a variety of delivery techniques, both online and in-person to help develop the Kraton super-user network.
• Prepare, publish, and keep evergreen solution documentation
• Ability to multi-task in a fast-paced and global environment.

Required Skills

• Individuals at this level are considered a subject-matter expert (SME) who works with minimal oversight.
• The decisions made by individuals in this role have significant impact to the business spanning financial, organizational, and functional areas.
• The individual at this level has broad understanding of the business and deep IT business / management systems knowledge.
• This individual is an architect of solutions who defines the roadmap from concept to design to execution.
• This individual is a strategic thinker with strong influencing, facilitation, communication, and leadership skills to drive change.
• The individual is regarded as a trusted advisor to the business and while he or she operates independently, leading projects and project teams is expected.
• Minimum of 12 years of relevant work experience in business processes / systems analysis.
• SAP SD, LO, WM configuration through a minimum of 5 or more full SAP implementations with freight forwarders, 3rd party integrations, and transportation management solutions.
• Experience supporting multiple SAP systems simultaneously for different business units of the same company a plus.
• Strong written, verbal, interpersonal, negotiation and communication skills.
• Individuals at this level have broad IT knowledge and considered an expert in a technical / functional IT arena.
• This individual proactively analyzes business and technical processes looking for opportunities to streamline, automate, and improve on day-to-day activities of the users.
• This individual also delivers recommendations for change and improvements to the IT leadership as well as identifies and applies system solutions to business problems as directed by the IT leadership.

This can include but is not limited to new technology or approaches to process changes

Education, Certifications & Licenses

Bachelor's degree required, MIS or Logistics-related field or related field of study from an accredited college / university preferred or requisite years of experience is required.

E.g., managing logistics operations, managing customer service in the Chemical process.

• PMP added bonus
• S4 HANA experience added bonus

The statements above are intended to describe the general nature and level of work performed by employees assigned to this classification.

Statements are not intended to be construed as an exhaustive list of all duties, responsibilities and skills required for this position.

Kraton’s internal talent acquisition team manages our recruiting efforts and from time to time works with pre-selected / pre-approved external staffing agencies.

We do NOT accept unsolicited resumes or candidate referrals from recruiters and / or agencies who are not pre-selected / pre-approved.

Kraton is proud to be an Equal Opportunity Employer.