A company is looking for a Support Tech II to manage customer calls and provide software support.Key ResponsibilitiesAnswer and process customer calls, following troubleshooting steps to resolve issuesEducate customers on product use and assist in maximizing software featuresDocument customer interactions and manage ongoing issues effectivelyRequired QualificationsHigh School education or equivalent vocational trainingThree or more years of related experienceWorking knowledge of Microsoft Word and Excel as it relates to the supported softwareBasic knowledge of computer hardware, operating systems, and networksAbility to prioritize tasks and adapt to change
Senior Cloud Support Technician
A company is looking for a Senior Cloud Support Technician for Evening Shift in Portland, OR. Key Responsibilities:Monitor, analyze, and resolve incidents for customers' infrastructure in AzureInstall, configure, and administer customer systems in AzureCommunicate technical issues and solutions with...
Customer Service - Donor Support Technician
Occasionally perform tasks while standing and walking up to 100% of time Reach, bend, kneel and have high level of manual dexterity Occasionally be required to lift and carry up to 25 pounds Fast paced environment with frequent interruptions Frequently exposed to hazardous chemicals, extreme tem...
Customer Support Technician
Key Responsibilities:Provide technical support via telephone, email, and chatEducate customers on product usageChampion customer issues from feedback to solution deliveryRequired Qualifications:High school diploma1 year of experience in a call center environment offering technical phone and chat sup...
Customer Service - Donor Support Technician
Required to work overtime and extended hours to support center operational needs. ...
Desktop Support Technician/ Trenton, NJ (Onsite)-8 months contract
The Desktop Support Technician supports in-house teams. NJMVC - Desktop Support Technician. Works with vendor support contacts to resolve technical problems with desktop computing equipment and software. Experience providing hardware/software support to end users. ...
Vivamee Shared Services Hiring IT Field Support Technician
Be the eyes and ears of our third-party, Tier 3 partner who will provide remote monitoring and support for our network infrastructure. ...
Desktop Support Technician (DMV)
Provide technical assistance to other data processing personnel on problems dealing with operating systems, computers, utility programs, systems control parameter.Hardware/software troubleshooting and maintenance.Other duties as assigned by supervisor.Knowledge of PC/Laptop hardware, MFD (Client pre...
PC / User Support Technician
Job title: PC / User Support Technician Job Description: We are currently hiring a Senior Specialist in IT Service Delivery to lead and oversee the efficient and effective delivery of IT services and support, ensuring the organization's technology infrastructure meets operational need...
Registered Behavior Technician (RBT) - Morrisville Pa
As a Behavior Technician, you will provide behavior therapy to support and encourage development. ...
Vivamee Shared Services Hiring IT Field Support Technician
Be the eyes and ears of our third-party, Tier 3 partner who will provide remote monitoring and support for our network infrastructure. ...