Customer Relations Rep needed in Stoughton MA

Kelly
Stoughton, Massachusetts, US
Permanent

We are looking a Customer Relations Representative for one of our clients in Stoughton, MAOur client is a fastener supplier in Stoughton, MA*Title : * Customer Relations Representative*Location* : Stoughton, MA*Hours* : Mon-Fri 8AM-5PM OR 7AM-4PM*Pay : * *$43-47K / YR with up to a 6% bonus paid out annually Duration : Direct Hire with Benefits this position does NOT require vaccination Job Summary : *Responsible for the daily activities associated with their respective accounts.

  • Job Duties : Review and manage Open Order Reports and associated expedites.* Daily review and engagement on customer’s hot lists.
  • Verifies inventory and notifies Purchasing of customer orders that would deplete stock.* Expedite internally to assure shipment of customer orders* Routes orders to departments for filling and follows up on orders to ensure delivery by specified dates.
  • Informs shipping of packing or labeling requirements for customer shipments.* Confers with shipping, warehouse, or common carrier personnel to provide proof of delivery requests from customers.
  • Ensure all user messages and validation errors are reviewed and managed.* Provide feedback directly to customers on general order inquiries.
  • Support Account Manager or Key Account Manager with Quoting Setup and various other duties.* Assist quality / purchasing on rejected parts.
  • Requirements : A Bachelor’s degree with 1-3 years of customer relations experience is desired and / or training; or equivalent combination of education and experience.
  • 1-3 years of similar job experience with the job duties listed above *Don't Wait! Apply Today!*Please APPLY NOW if you are interested and then text "Customer Relations" to 973.

463.3494 for more information. You must APPLY FIRST : )

30+ days ago
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