Sr. Digital Program Manager - Digital Supply Chain, Prime Video

Sr. Digital Program Manager - Digital Supply Chain, Prime Video

Job ID : 2789155 Amazon.com Services LLC

How often have you had an opportunity to be at ground zero of a disruptive, fast-growing, and evolutionary global Amazon service?

At Prime Video, we are pioneering a new generation of digital supply chain at a remarkable speed to accelerate our market position and global reach.

If this sounds interesting, come build the future of streaming entertainment with us!

Is this the role you are looking for If so read on for more details, and make sure to apply today.

Prime Video is a premium streaming service that offers customers a vast collection of TV shows and movies - all with the ease of finding what they love to watch in one place.

We offer customers thousands of popular movies and TV shows from Originals and Exclusive content to exciting live sports events.

Prime Video is a fast-paced, growth business - available in over 240 countries and territories worldwide. The team works in a dynamic and global environment where innovating on behalf of our customers is at the heart of everything we do.

We are searching for a Sr. Digital Program Manager who can lead a strategic improvement program, be passionate about processes and innovation, and navigate in a complex environment with both business and technical aspects.

This role demands a high capacity to Learn and Be Curious, Invent and Simplify, Bias for Action, and Deliver Results as we need to be continually adapting to the fast-moving environment and push to drive efficiency and simplification for global customers.

In this role, you will have the opportunity to work with various stakeholders, including global cross-functional teams within Amazon, external executive teams, and technical teams from both sides.

The successful candidate will need to be entrepreneurial, wear many hats and work in a fast-paced, dynamic, and highly collaborative environment.

If this sounds intriguing, please consider this role on the Digital Supply Chain Design Team.

Key job responsibilities

• Be the subject matter expert of your assigned program
• Define program value propositions, advantages, and limitations
• Be the liaison between various technical, business, and development teams to drive both proactive and reactive customer experiences solutions
• Own and support global cross-team coordination, project management, and be able to swiftly prioritize and multi-task based on severity level and strong business judgement
• Identify and investigate data to isolate issues, develop solutions, and prioritize opportunities for servicing partner teams
• Have a passion for continuously improving the customer experience
• Be a creative problem solver who always thinks critically about next steps
• Possess flexibility and have a track record of delivering results in a fast-paced and highly ambiguous work environment

BASIC QUALIFICATIONS

• 6+ years of professional experience in Supply Chain, Program Management, Product Management, or a related field
• Experience leading cross-functional teams to deliver products and projects on tight deadlines
• Experience coordinating complex program development cycles
• Experience managing, analyzing, presenting, and communicating relevant results to senior management
• Experience using Excel, in addition to Bachelor’s degree or 3+ years of equivalent professional experience

PREFERRED QUALIFICATIONS

• Experience in the Digital Supply Chain, Program Management or Product Management with large global organizations
• Experience learning unfamiliar systems and tools and quickly developing expertise
• Demonstrated ability to work cross-functionally with engineering, design, and marketing / business counterparts to deliver online products / services
• Advanced ability to draw insights from data and clearly communicate them (verbal / written) to the stakeholders and executives as required
• Advanced skills and experience with Excel and Access, including standard formulas and data visualization
• Ability to understand customers and their behavior in order to drive new feature development
• Must be able to think creatively, deal with ambiguity, and manage changing and competing priorities
• Exceptional interpersonal and communication skills, including strong writing and speaking skills to effectively communicate with both business and technical teams
• Strong attention to detail, end-to-end ownership, and driving results
• Be self-driven, and show ability to deliver on ambiguous projects with incomplete or imperfect data
• Master’s degree

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

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