Student Athlete Advisor

Student Athlete Advisor

Bradenton, FL, USA Req #485 Thursday, June 6, 2024

About IMG Academy

Named by Sports Business Journal as one of the Best Places to Work in Sports in 2024, IMG Academy is the world's leading sports education brand, providing a holistic education model that empowers student-athletes to win their future, preparing them for college and for life.

IMG Academy provides growth opportunities for all student-athletes through an innovative suite of on-campus and online experiences :

• Boarding school and camps , via a state-of-the-art campus in Bradenton, Fla.
• Online coaching via the IMG Academy+ brand, with a focus on personal development through the lens of sport and performance
• Online college recruiting , via the NCSA brand,providing content, tools, coaching and access to a network of 40,000 college coaches

The Student-Athlete Advisor role is responsible for prospecting, identifying, and generating interest in the Boarding School program to reach the Academy’s enrollment goals.

This role requires a flexible, proactive, and resourceful professional who can uncover potential customers, gather pertinent information, and qualify leads.

The ideal candidate will have excellent research skills, be detail-oriented, and possess a strong ability to communicate and build relationships with teammates and prospective clients.

Position Responsibilities :

• Educate customers about IMGA Boarding School and the benefits of being part of the community
• Responsible for the lifecycle of the enrollment journey : from inquiry to enrollment and serve as the point of contact for the customer for the duration of the process
• Maintain an accurate pipeline of prospective business and enrolled business
• Determine customer needs and expectations while making expert recommendations to maximize customer on-campus experience
• Hosting prospective families while on campus to learn about our Boarding School program
• Demonstrate flexibility to assist various sports across campus, as the lead enrollment advisor, as needed
• Provide expertise and back up to the Enrollment Team, offering a seamless transition whenever possible
• Act as an Enrollment Advisor across multiple spots, while demonstrating flexibility respective to business needs
• Assisting in the day-to-day business-related activities of the sport(s) department as needed
• Assisting in developing and executing sales and marketing plans designed to grow Boarding school business
• Expertise in sales software (CRM preferred); ability to use software to its maximum capability including but not limited to data entry, data integrity, and data qualification
• Proactive management of inbound and outbound leads through outbound calls, email communication, and CRM organization
• Assisting in the day-to-day business-related activities of the sport department as needed
• Identifying new opportunities for business development designed to increase Boarding School enrollment
• Providing support and covering for other advisors including tours with prospective families, teams, groups and at times language translations
• Maintaining a thorough knowledge of IMG Academy’s campus, including the IMG School, to maximize effectiveness of tours to prospective families
• Supporting and maintaining a high level of understanding of the four year model for the Academy program student-athlete
• Responsibility for the lifecycle of the enrollment process for Academy Program enrollments
• Demonstrating technical selling skills and product knowledge in all areas of the sport program
• Manage time effectively, meeting personal and company goals and working effectively with other members of the advisor team
• Attend regular Student-Athlete Advisor team meetings and supporting peers, as needed
• Maintain close relationship with related departments on campus to ensure proper client transition from enrollment to participation
• Adhering to all company policies, procedures and business ethic codes
• Other duties as assigned

Knowledge, Skills and Ability

• Bachelor’s degree in sports management, business, or finance
• Highly organized with the ability to juggle multiple projects
• A superior work ethic
• Ability to multitask in a fast-paced organization
• Experience with MS Office
• 3 years of sales experience
• Track record of sales revenue
• Experience cold calling, following up on leads and generating pipelines
• Desire to work collaboratively with colleagues
• Excellent written and verbal communication skills
• Experience playing or coaching at the collegiate, club or professional level

Preferred Skills

• Master’s degree in sports management, business or finance
• Bilingual

Physical Demands and Work Environment

• Ability to lift, move, push and pull equipment or boxes in excess of 40 pounds
• Should be able to handle outdoor temperatures for a reasonable period of time
• Must be able to move around campus which includes gym, turf, fields, etc.
• Ability to work flexible hours to include nights, weekends and holidays is required

Background Requirements :

• Requires a background check upon offer
• Requires a drug test upon offer

Don’t meet every single requirement? We are dedicated to building a diverse, inclusive, authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfect with every qualification in the job description, we encourage you to apply anyway.

You may be just the right candidate for this or other roles.