Shift Leads/ supervisor

4210 Waialae Ave, Honolulu HI 96816

In the Kuono Marker Place across from Kahala mall

Job Summary :

Passion Be the Best, is our brand mission! Shift Leaders lead a shop during a shift to ensure Capriotti’s

guests receive exceptional great service and operational excellence is consistently achieved throughout a

shift.

RESPONSIBILITIES :

• Delegate duties and fairly assign specific tasks to ensure team members are prepared for our
• guests.
• Responsible for the training and development of team members.
• Contributes to a team environment by recognizing and reinforcing individual and team
• accomplishments.
• Follow inventory control procedures and guidelines
• Follows all Capriotti’s procedures and operational policies, cash handling, sanitation and
• safety / security, to ensure the safety of all teams members and guests during each shift.
• Assist with labor management costs
• Acts with integrity, honesty and knowledge to promote the Capriotti’s values and culture.
• Must demonstrate proficiency in all areas of shop operations to assist where needed during
• assigned shift.
• Maintain cleanliness and organization throughout the shop and ensure proper set up and
• breakdown of all areas, including dining room, restrooms, cold station, grill and prep areas.
• Work as a team to prepare for each shift
• Ability to manage time effectively while meeting all job responsibilities.
• Maintains a positive work environment for team members and guests during each shift.
• Greets guest to make them feel welcome and comfortable.
• Prepares and role models all Capriotti’s menu items according to Capriotti’s standards for
• quality, consistency and timeliness
• Oversees food quality production of others for quality and standards.
• Follows sanitation and safety procedures including knife handling and kitchen equipment.
• Maintains regular and consistent attendance and punctuality.

KNOWLEDGE / SKILLS / REQUIREMENTS :

• Excellent guest service skills required.
• Must be able to take direction and delegate responsibilities.
• Ability to work in a fast-paced environment.
• Team oriented, adaptable, dependable, and strong work ethic.
• Ability to communicate effectively to help keep all team members informed.
• Flexible schedule; could include nights, weekends.
• Physical Requirements :
• Ability to withstand work conditions in temperatures of 0 F or less and up to 100 F.
• Ability to move throughout the restaurant for extended periods at a time.
• Can move 50 lbs. for a distance of up to 10 feet.
• Ability to balance and move up to 25 lbs. for distances of up to 50 feet.

Education / Experience Requirements :

• High school or equivalency required; college coursework or degree preferred.
• Previous supervisory and hospitality industry experience preferred.
• At least 18 years of age.
• Proven track record of success as a restaurant manager.
30+ days ago