Job Description
including but not limited to, greeting prospective clients, shows community, and outside marketing, as needed.
- Contacts each Notice-to Vacate and attempts to convert them to a renewal.
- Maintains awareness of local market conditions and trends. Contributes ideas to manager for marketing community and improving resident satisfaction.
- Updates the on-site accounting system for all property activity, including but not limited to leases, notices, move-ins, move-outs, traffic, and demographics.
- Proofreads all lease paperwork and processes move-ins and move-outs.
- Processes all security deposit move-out reports.
- Accepts service requests from residents and routes to maintenance for prompt processing. Conducts service follow-up with resident when work is completed.
This job description is intended to describe the general nature and work responsibilities of the position. This job description and the duties of this position are subject to change, modification and addition as deemed necessary by the company.
Employees are required to comply with supervisory instructions and perform other job duties, responsibilities and assignments requested by supervisors, managers or other company officials.
Qualifications
Education and Experience :
- 2 years of LIHTC, HUD and Section 8 experience (required)
- 1-year experience in property management (required)
- 1-year experience with Yardi or Yardi Voyager (preferred)
- High School diploma or equivalent (preferred)
- Computer Skills : Microsoft Office Suite (Word, Excel, PowerPoint), Email (Gmail)
- Must be able to work in a fast-paced and customer service-oriented environment.
- Performs duties under pressure and meets deadlines in a timely manner.
- Works as part of a team and completes assignments independently.
- Takes instructions from supervisors.
- Exercises problem-solving skills.
- Interacts with co-workers, supervisors, guests and the public in a professional and pleasant manner. Must learn and comply with all company safety rules.
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