Job Description
Job Description
Education and Experience :
- High School diploma and 3+ yrs. of related experience; Associates and Bachelor's degrees, preferred.
- Hold DoD-8570 IAT Level 2 certification (Security+ CE) prior to start date.
- Ability to work in a 24 / 7 operation.
- Experience with one or more of the following : alarm surveillance, fault management, LAN maintenance, performance management.
- Understanding of Satellite Communications (SATCOM) architecture and signal flow.
- Expertise in one or more of the following : routers, switches, crypto devices, routing, Promina, CISCO (multiplexers), Juniper, ADTRAN, MSPP, DWDM, Optical Switching, SATCOM / MILSATCOM.
- General understanding of network topologies, both transport and IP.
- Familiarity with the operation of trunk (bulk), MILSATCOM, and data encryption devices.
- Currently possess an active Secret security clearance and be able to obtain and maintain a Top Secret security clearance.
Responsibilities :
- Responsible for overall network support for customer programs including monitoring and evaluating various components of the DISA Enterprise Network.
- Partner with engineering team to provide specifications for network architecture, evaluating and integrating new technologies to enhance current capabilities, and performing needs assessments.
- Analyze user requirements, concept of operations documents, and system architectures to develop solutions for network outages or other systems issues.
- Provide advanced troubleshooting and problem resolution of complex network problems.
- Interacts with customer and / or senior leadership regarding network engineering, technical considerations, and for associated problems, issues or conflicts.
- May be required to troubleshoot issues utilizing established procedures.
- This is a rotating shift position and must be available for a rotating shift.
- Verify equipment is operating within parameters of predetermined configurations and react to alarms as necessary.
- Work with DoD SATCOM Gateway facilities and deployed operators to troubleshoot and resolve SONET, IP and SATCOM network issues.
- Provide SONET / SDH / IP network support to include configuration of switches, routers, multiplexers, media converters, and modems.
- Utilization of diagrams, maps, cut sheets, and TSOs / SAAs / GAAs as source documentation for network configuration.
- Utilize ticketing applications to aid in customer problem tracking and resolution in all aspects of the network integral to our customer's communications.
Clearance / Citizenship :
- Secret
- Must be US Citizen
This position will involve less than 10% travel
Location : DGOC WEST Hill Air Force Base, UT
1 day ago