Hotel Front Desk Representative
Job Category : Front Desk Requisition Number : FRONT01654 Showing 1 location Job Details
Description
Join our team of Guest Service Representatives at The Ingleside Hotel in Pewaukee!
Present a professional image and provide exceptional customer service to our guests. Interact in a positive, courteous manner with guests both in person and on the phone.
Position can be FT or PT, Monday-Sunday, plus holidays. Shift times are primarily 7am-5pm or 3pm-11pm. Must have flexible scheduling availability.
Prior hospitality experience preferred.$12.75 / hr + full benefit package for FT : health, dental, vision, life and disability insurance.
The Front Desk Representatives provide the highest level of customer service to ensure the guest a positive, memorable experience beyond their expectations.
Successful candidates must have :
- Ability to interact professionally with all guests in a welcoming manner
- Professional presentation and interpersonal skills
- Ability to manage multiple tasks in an urgent manner
- Ability to handle various forms of money with applied accounting methodology
- Excellent verbal and written communication
Qualified applicants must be able to complete a pre-employment drug test, background check and reference checks. The Ingleside Hotel is a drug free workplace.
Our Hotel also participates in E-Verify.
We hire the most qualified people available and provide a competitive benefits package which includes :
- Discounted hotel rooms and restaurant meals
- Discounted water park entry
- $300 Employee Referral Bonus Program
- Free Christmas drive through light show admission
- Paid Time Off
- 401(k) retirement plan
- Tuition reimbursement
- Free parking
Our goal is to improve the quality of work life by using fair and consistent treatment and providing equal growth opportunities for all team members.
EOE / M / F / D / V / SO
Qualifications
Skills
Behaviors
Required
Team Player : Works well as a member of a group
Detail Oriented : Capable of carrying out a given task with all details necessary to get the task done well
Enthusiastic : Shows intense and eager enjoyment and interest
Motivations
Required
Flexibility : Inspired to perform well when granted the ability to set your own schedule and goals
Preferred
Growth Opportunities : Inspired to perform well by the chance to take on more responsibility
Education
Required
High School or better.
Experience
Required
Previous customer service experience
Licenses & Certifications
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