Posting Details (Default Section) Posting Number 9001873 Title Work Study - Digital Communications Assistant Position Type Work Study Department Work Study Job Summary This position is responsible for providing support of digital communications through the NCTC ChatBot for the Enrollment Services division, which encompasses Admissions, Financial Aid, Student Services, Student Records, and Systems.
Key Responsibilities
- Support digital chatbot communications needs including editing and creating Chatbot messaging.
- Design and maintain content for ChatBot communication.
- Provide support with troubleshooting digital communications issues, interacting with staff in other Enrollment Services units’.
- Compose and edit process guides and tutorial videos for students and staff.
- Can work up to 19 hours per week. Pay : $15.00 an hour Required Education High School Diploma or GED Required Skills & Abilities Strong written and verbal communication skills.
Works well independently and on a team. Strong analytical and creative problem-solving skills. Familiarity with customer service bot applications a plus.
Ability to communicate with an ethnically and culturally diverse campus community. Ability to follow all college policies, procedures, and guidelines including but not limited to safety, civility, information security, and non-discrimination policies and procedures.
Ability to contribute to a positive college experience for each and every student. Preferred Skills & Abilities Must be people oriented and able to multitask.
Must be willing to perform other duties as assigned. Required Experience N / A Preferred Experience Preferred Experience Here Posting Date 07 / 01 / 2024 Closing Date Special Instructions to Applicants Applicants must have applied for financial aid and have financial need. Location Denton
Work Study - Digital Communications Assistant
Posting Details (Default Section) Posting Number 9001873 Title Work Study - Digital Communications Assistant Position Type Work Study Department Work Study Job Summary This position is responsible for providing support of digital communications through the NCTC ChatBot for the Enrollment Services di...
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