Job Title : Lead Medical Receptionist
Location : Puget Sound Pain Clinic Tukwila and Covington Washington
Job Type : Full-Time Monday through Thursday 7 : 00am - 6 : 00pm
Puget Sound Pain Clinic is a leading healthcare provider dedicated to offering exceptional patient care. We are seeking a highly organized and experienced Lead Medical Receptionist to join our team and ensure the smooth operation of our front desk.
Job Summary : The Lead Medical Receptionist will oversee the daily operations of the reception area, manage a team of receptionists, and ensure that all patients receive a warm and professional welcome.
This role requires excellent communication skills, attention to detail, and the ability to multitask in a fast-paced environment.
Key Responsibilities :
- Supervise and train front desk staff to ensure high-quality patient service.
- Manage appointment scheduling, patient check-ins, and check-outs.
- Handle patient inquiries and resolve any issues or complaints.
- Maintain accurate patient records and ensure confidentiality.
- Coordinate with medical staff to optimize patient flow and office efficiency.
- Monitor and order office supplies as needed.
- Ensure compliance with healthcare regulations and office policies.
- Cover the front desk in the event of callouts and vacations.
Qualifications :
- High school diploma or equivalent; additional certification in healthcare administration is a plus.
- Minimum of 3 years of experience as a medical receptionist or in a similar role.
- Strong leadership and team management skills.
- Excellent communication and interpersonal skills.
- Proficiency in medical office software and electronic health records (EHR) systems.
- eClinicalworks experience is a plus.
- Ability to handle sensitive information with discretion.
- Strong organizational skills and attention to detail.
- Reliable transportation with ability to travel between clinics.
Benefits :
- Health, dental, and vision insurance
- Paid time off and holidays
Compensation :
$23.00 to $25.00 an hour depending on experience.
Job Posted by ApplicantPro
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