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Risk Management Director
Risk Management DirectorUNC Health Care • Hendersonville, NC, United States
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Risk Management Director

Risk Management Director

UNC Health Care • Hendersonville, NC, United States
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Description

Become part of an inclusive organization with over 40,000 teammates, whose mission is to improve the health and well-being of the unique communities we serve.

Job Summary

Risk Management is an integral component of the healthcare organization's efforts to ensure that patients receive safe and quality healthcare. The Risk Officer is responsible for identifying, assessing, and mitigating potential risks to the organization, its staff, patients, and visitors. They develop and implement strategies to minimize liability, improve patient safety, and ensure compliance with regulations. This involves analyzing data, investigating incidents, and educating staff on risk management practices.

Responsibilities And Scope

  • Collaborates with appropriate leadership to develop, revise, and implement policies and procedures to ensure that team members prioritize patient safety and ensure zero harm. Assists in the promotion, organizational understanding, and implementation of a Just Culture.
  • Conducts Organization Wide Risk Assessment and develops risk reduction strategies arising from the identification of system weaknesses and vulnerabilities.
  • Coordinates and oversees the development of a comprehensive patient safety / risk management plan to reduce medical errors, healthcare incidents, and organizational liability.
  • Identifies areas of opportunity arising from the safety event reporting process and lead implementation of Corrective Action Plans (CAPs).
  • Maintain insurance coverage for organization including Professional liability, General liability, Property, Auto, Management liability, Cyber, Aviation, Pollution, and workers Compensation policies. Coordinates actions arising from claims.
  • Drive efforts on worker safety program and the prevention and mitigation of worker's compensation injuries / claims in collaboration with clinical stakeholders
  • Respond to incident reports and patient complaints / grievances of a more serious nature that require a higher level of investigation and response.
  • Facilitate disclosure of unanticipated outcomes and potential medical errors to patients and families.
  • Assist in the coordination of CMS complaint surveys / responses and addresses patient safety / quality complaints from other regulatory bodies.
  • Responsible for coordinating with legal counsel and insurance companies regarding liability claims (i.e. documents, depositions, etc.).
  • Participate in regulatory surveys and inspections.

Qualifications

Required

  • Bachelor's degree in healthcare management or a related field (e.g. nursing, health administration).
  • Ten (10) years of experience working as a registered nurse in a healthcare system.
  • Five (5) years of experience working in healthcare risk management, patient safety, or related field.
  • Certified Professional in Healthcare Risk Management (CPHRM) as issued by the American Society for Healthcare Risk Management (ASHRM) or successful certification within 12 months of employment.
  • Strong analytical, communication, and problem-solving skills.
  • Knowledge of healthcare regulations, risk management principles, and patient safety practices.
  • Preferred

  • Master's degree in healthcare management or a related field (e.g. nursing, health administration)
  • Three (3) years of experience working in Quality Improvement.
  • Certified Professional in Healthcare Quality (CPHQ) as issued by the National Association for Healthcare Quality (NAHQ).
  • Training or certification from National Patient Safety Foundation (NPSF).
  • Job Details

    Legal Employer : Pardee - HCHC

    Entity : Pardee UNC Health Care

    Organization Unit : Risk Medical Affairs

    Work Type : Full Time

    Standard Hours Per Week : 40.00

    Work Assignment Type : Onsite

    Work Schedule : Day Job

    Location of Job : PARDEEHOSP

    Exempt From Overtime : Exempt : Yes

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    Director Risk Management • Hendersonville, NC, United States

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