Partnerships Manager - North America

Emplifi's unified social media management platform empowers more than 20,000 of the world's leading brands to revolutionize the digital and social customer experience. With comprehensive and integrated social media marketing, social commerce, and care, combined with unified analytics and AI, Emplifi fuels growth resulting in happy customers, increased product sales, and improved brand loyalty.

About the Partnerships Team

Emplifi's partnerships team is spread around the globe and helps businesses to scale their digital CX innovations and operations internationally while supporting clients of all sizes. As part of an international team, you will have the opportunity to work with colleagues from Sydney all the way to Sao Paulo, from New York to Singapore and be part of an ever-growing family. You will be supported in your career by a team of professionals dedicated to your development, so that you can grow as a professional and a social media expert advisor.

Job Summary

We are looking for an entrepreneurial Partnerships Manager in North America to drive net-new business growth by building and scaling a best-in-class agency & Digital Consulting partner ecosystem across North America. This is not just another partner role, it's your chance to design and lead a new go-to-market engine fueled by strategic digital agencies, marketing consultancies, and experience-driven service providers. You'll own the strategy, execution, and revenue impact of our agency channel, working cross-functionally with sales, marketing, and product to unlock new revenue streams and accelerate market penetration. You will additionally manage a handful of agency partners from upsell, renewal and client management. If you're a deal-driven, strategic builder who thrives in fast-paced environments and knows how to turn partnerships into profit, we want to hear from you. A remote position, this role can be based anywhere in North American Eastern Time Zone.

What You'll Do Here

Pioneer the Agency Partner Landscape

• Map the North American digital agency and consultancy ecosystem to identify high-potential partners aligned with Emplifi's ideal customer profile and market segments.
• Define the criteria, structure, and segmentation for our agency program with a focus on growth and scalability.

Recruit & Activate High-Impact Partners

Deliver Revenue-Generating Go-To-Market Plays

Drive Cross-Functional Execution

Measure & Optimize Performance

What You'll Bring to Us

Proven Partner & Channel Leadership

Strong Agency and / or Digital Consulting Acumen

Influence & Cross-Functional Execution

What We Offer

We welcome and encourage applicants with disabilities. Accommodations are available upon request at any stage of the recruitment process.

At Emplifi, we are committed to creating a workplace where everyone is valued, respected, and empowered to bring their whole selves to work. We welcome applications from individuals of all ages, races, religions, genders, sexual orientations, gender identities, and LGBTQ+ communities.

Emplifi offers a safe, inclusive, and supportive environment where every employee has the opportunity to thrive and is encouraged to be who they are.

J-18808-Ljbffr