Customer Success SpecialistVirtualVocations • Springfield, Massachusetts, United States
Customer Success Specialist
VirtualVocations • Springfield, Massachusetts, United States
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A company is looking for a Customer Success Specialist to guide clients through the loan origination journey.
Key Responsibilities
Assist clients with loan registration and submission on the portal
Issue disclosures and ensure compliance with federal and state regulations
Act as a liaison between sales and operations for client needs
Required Qualifications
One year of experience in a related position, preferably in lending or member service
High School graduate or equivalent
One year of direct public contact experience preferred
Ability to type 35 wpm and operate a 10-key calculator
Experience with online data operations
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Customer Specialist • Springfield, Massachusetts, United States
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