Public Benefits Specialist 3 - Tax Credit Administration Unit

Description

The Working Families Tax Credit division is hiring a Public Benefits Specialist 3 . This position serves as a point of contact for the Working Families Tax Credit in the Tax Credit Administration Unit.

The Tax Credit Administration Unit’s main function is reviewing and processing Working Families Tax Credit applications to ensure applicants receive the correct refund amount.

They are also dedicated to educating and providing guidance to applicants regarding the criteria for the benefit.

The hiring manager may start screening applicants as early as June 12, 2024, and make a hiring decision at any time after.

It will be to your advantage to submit materials as soon as possible.

Revenue is a dynamic learning organization where you will experience a remarkable work-life balance, with amazing leadership and talented co-workers ready and focused to achieve the agency's goals.

We value diverse perspectives and life experiences. We employ and serve people of all backgrounds including people of color, immigrants, refugees, LGBTQ+, people with disabilities, and veterans.

This unique culture of respect promotes a professional family of cohesive groups maximizing potential through opportunity.

We offer a generous benefits package that includes defined benefit retirement plans; health, dental and vision coverage, deferred compensation plans, and as a public service employee, you may also be eligible for .

Visit these links to watch our to find out more about our agency and see about why Revenue is a great place to work.

If you are up to this exciting challenge and meet the required qualifications, then you could be exactly what we are looking for.

Duties

This position will :

• Provide direct customer service on the phone and / or in person for all customers.
• Determine eligibility for WFTC by processing applications, verifying supporting evidence, and obtaining necessary information from applicants and / or third parties.
• Make final eligibility decisions based on the information obtained.
• Process applications received over the counter, online applications, and applications received by mail.
• Identifies applications that might be inaccurate and need validation through a desk examination.

You may also have the opportunity to participate in continuing education and special projects.

Qualifications

9 months as Public Benefits Specialist 2

A Bachelor’s degree in social services, business administration, or a related field AND one year of experience examining / processing loan applications, medical insurance or rehabilitation claims, unemployment insurance claims, or a job providing staff support in financial eligibility determination, or in a job analyzing, verifying, and evaluating financial or tax data and information,

An Associate degree AND three years of experience examining / processing loan applications, medical insurance or rehabilitation claims, unemployment insurance claims, or a job providing staff support in financial eligibility determination, or in a job analyzing, verifying, and evaluating financial or tax data and information,

Equivalent education / experience : Experience examining / processing loan applications, medical insurance or rehabilitation claims, unemployment insurance claims, or a job providing staff support in financial eligibility determination, or in a job analyzing, verifying, and evaluating financial data and information, will substitute year for year, for education experience.

This position offers hybrid / flexible remote work, however the official duty station is Tumwater and the successful candidate must agree to travel to the office as operational needs dictate.

Details of teleworking considerations can be addressed during the interview process.