A company is looking for a Technical Customer Success Manager to support their enterprise clients.Key ResponsibilitiesAct as the primary point of contact for clients, optimizing and expanding the value delivered through the platformManage the client partnership experience from onboarding to ongoing support, including strategy sessions and trainingServe as the voice of the customer within the organization, collaborating with internal teams to address client needs and feedbackRequired QualificationsA minimum of 5 years in a technical customer-facing role (e.
g., Technical CSM, Technical Account Management)Technical exposure to SDKs and APIsA 4-year undergraduate degreeExtensive experience providing data-driven solutions to enterprise customersProven track record in a consulting role within a customer-facing environment
Senior Business Manager Customer Success Design
A company is looking for a Senior Business Manager, Customer Success Design to lead strategic and operational excellence within the Customer Success Design team. ...
Senior Customer Success Manager, Hivemind Enterprise (R2801)
The Customer Success Manager will be responsible for ensuring customers achieve their desired outcomes through the use of Shield AI Hivemind Enterprise Software. Develop and implement customer success plans . Experience building and running a small customer success team at a startup. Certification i...
Senior Manager Customer Success
A company is looking for a Senior Manager of Customer Success (Lease). ...
Staff Customer Success Manager, Hivemind Enterprise (R2801)
The Customer Success Manager will be responsible for ensuring customers achieve their desired outcomes through the use of Shield AI Hivemind Enterprise Software. Develop and implement customer success plans . Experience building and running a small customer success team at a startup. Certification i...
Senior Technical Success Manager
A company is looking for a Senior Technical Success Manager-Enterprise. ...
Customer Success Manager (CSM)
Participate in regular meetings with the Customer Success Management team to construct strategies for achieving customer acquisition standards and sales goals Attend training sessions on any new products, services, or sales promotions to provide customers with the most accurate and up-to-date ...
Scaled Customer Success Manager
Familiarize yourself with the full suite of CDK products, business benefits to our customers and utilize that knowledge to help build out scaled engagement strategies to drive success for our customers. Utilize customer data, to identify trends, that allow us to create targeted engagement campaigns ...
Customer Success Manager
As a member of our Customer Success team, you will proactively build relationships, identify and mitigate risk and expand product adoption in a one-to-many approach for our largest portfolio of customers. Quarterback internal and external initiatives through cross-functional partnerships with sales,...
SMB Customer Success Manager
As an SMB Customer Success Manager, you will be a vital member of Newsela’s Customer Success organization. You will also manage customers as they go through the Newsela Customer Journey, and will ensure they have the necessary support and resources at each step in the process to create an exceptiona...
Remote Customer Success Manager – Tadaweb
You will build and maintain relationships with our users and key customer stakeholders based on trust, transparency and a commitment to their mission success. You will be problem solving daily and helping customers with use cases that push what is technically possible. Our SaaS platform follows ethi...