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Merchant Onboarding Specialist

VirtualVocations
El Cajon, California, United States
Full-time

A company is looking for a Merchant Onboarding Specialist to optimize merchant partnerships through onboarding and ongoing support.

Key ResponsibilitiesGuide merchants through the onboarding process, ensuring they understand Loop's functionality and setupDevelop and deliver training programs to help merchants effectively use the productContinuously update product knowledge and improve internal documentation and processesRequired Qualifications3+ years in a customer-facing role supporting SaaS productsProject management experienceExperience acting as a strategic consultant for customersExamples of creating and delivering training programs for SaaS productsProven track record of improving processes and documentation

11 days ago
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