Technical / Functional Skills
Forgerock Technology Primary - Java, REST API,Linux Commands, JavaScript, SQL. Must have experience in Forgerock AM, IDM,DS, IG and SQL
Secondary Skills - Azure
Experience Required
- SRE / PSM role with support and maintenance responsibilities.
- Has to work with onshore / nearshore / offshore team members for any production issue resolution.
- Engage with business stakeholders and customers on regular basis.
- Participate on recurring & ad-hoc business meetings.
- Engagement in Knowledge Transfer sessions with Dev Teams and Business partners during the design and development phases of new applications, or added features / functionality to existing applications to enhance the resiliency of said application.
- Provide application support during off hours and weekends when required.
- Use application and infrastructure monitors to ensure production systems stability.
- Engage on escalation calls for owning application issues.
- Do review, analysis & coding changes implementation on production issue ticket.
- Do collaborative work with application dev teams.
- Follow release process for any code changes.
- Identify automation / process improvements on existing systems and implement the changes.
- Triage and escalate issues to the correct Site Reliability Engineering team.
- Participate in weekly and monthly meetings.
Roles & Responsibilities
- SRE / PSM role with support and maintenance responsibilities.
- Has to work with onshore / nearshore / offshore team members for any production issue resolution.
- Engage with business stakeholders and customers on regular basis.
- Participate on recurring & ad-hoc business meetings.
- Engagement in Knowledge Transfer sessions with Dev Teams and Business partners during the design and development phases of new applications, or added features / functionality to existing applications to enhance the resilie ncy of said application.
- Provide application support during off hours and weekends when required.
- Use application and infrastructure monitors to ensure production systems stability.
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