Health Learning Facilitator

Overview

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Responsibilities

• Collaborates with providers to develop care plans, evaluates patients, and develops individualized education and training. Provides a month of evaluation, adjustment, and support following pump starts. Documents education, training, and updates in the patient record. Communicates all activities with patients' providers.
• Develops and / or maintains guidance documents for providers, support staff, and patients regarding operation of diabetes technologies and data uploading. Maintains pump training room and sample pump and sensor supplies. Disposes expired supplies or labels them "For Training Only." Provides real-time support for in-clinic device uploading.
• Monitors and responds to in-basket tasks and patient communications regarding diabetes technologies, excluding prescriptions / orders and insurance concerns.
• Contributes to the Diabetes Technology Research Program. Completes study-related device training as needed and assists with uploading device data during research visits. Assists with study recruitment.
• Participates in Diabetes Center staff meetings and Diabetes Care Conferences to plan, evaluate, and improve our diabetes services.
• Completes billing documentation, maintains billing database, and submits pump start invoices for reimbursement.

Qualifications

Minimum Qualifications : This position requires a bachelor's degree in nursing, Nutrition, Dietetics, Health Education, Public Health or other related health field with at least one year of experience in a professional training position; or an associate's degree in nursing and licensure as a Registered Nurse with at least three years of experience in a professional training position. A master's degree in public health education or any of the above-listed degree fields is preferred. Certain grants and programs have specific education and / or certification requirements specific to the subject matter of the program area (e.g., Certified Diabetes Educator - CDE; CPR; etc.).

Preferred Qualifications : Experienced certified pump trainer on all insulin pumps. Certified Diabetes device trainer for minimum of 3 years

SPECIAL SKILLS / TRAINING : CDCES and certified pump trainer

About Us

Working at USF

With approximately 16,000 employees, the University of South Florida is one of the largest employers in the Tampa Bay area. We are dedicated to cultivating a talented, engaged and driven workforce that strives to be bold. Employees excel in USF's rich academic environment, which fosters their development and advancement. In 2025, Forbes recognized USF as one of Florida's best large employers, ranked No. 1 among the state's 12 public universities. Our first-class benefits package includes medical, dental and life insurance plans, retirement plan options, employee and dependent tuition programs, generous leave, and hundreds of employee perks and discounts.

About USF : The University of South Florida is a top-ranked research university serving approximately 50,000 students from across the globe at campuses in Tampa, St. Petersburg, Sarasota-Manatee and USF Health. USF is recognized by U.S. News & World Report as a top 50 public university and the best value in Florida. U.S. News also ranks the USF Health Morsani College of Medicine as the No. 1 medical school in Florida and in the highest tier nationwide. USF is a member of the Association of American Universities (AAU). The university generates an annual economic impact of more than $6 billion.

Compliance and Federal Notices : This position may be subject to a Level 1 or Level 2 criminal background check. Applicants have rights under Federal Employment Laws, including the Family and Medical Leave Act (FMLA). Applicants for USF employment are entitled to request reasonable accommodation(s) in the application process. A request should be made at least five (5) working days prior to when the accommodation(s) is needed. Visit the Central Human Resources ADA Accommodations webpage for more information on requesting an accommodation during the application / interview process.

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