Responsibilities
JOB RESPONSIBILITIES
Quality Standards and Validation - Develop and implement quality assurance processes for all program oversight office activities and ensure alignment with ECM / EPMO policies, standards and control objectives.
Collaborate with change advisors, project managers and teams to ensure that projects are executed according to established quality criteria and best practices.
Continuously evaluate and refine quality standards based on industry trends and organizational needs.
Change Oversight Review and Challenge - Provide change management review and challenge for the ECM portfolio of business and technology changes, offering an independent perspective on plans, risks, and mitigation strategies.
Identify potential gaps, risks, and areas for improvement, and work with change teams to address them effectively. Conduct regular audits of change and program oversight office activities to identify areas for improvement.
Continuous Improvement - Develop and manage a process for capturing, documenting, and disseminating lessons learned frompleted projects.
Drive continuous improvement by analyzing lessons learned and rmending process enhancements to avoid repeating past mistakes and improve project oues.
Collaborate with stakeholders to drive continuous improvement initiatives within the ECM and EPMO practices.
JOB REQUIREMENTS
Required Qualifications :
- Bachelor's degree in Business Administration, Project Management, or a related field. Master's degree is a plus .
- Minimum of 5 years of experience in quality assurance, quality control or program oversight .
- Strong understanding of project management methodologies and quality assurance processes .
- Experience working with a diverse portfolio of business and technology projects while ensuring successful execution.
Job ID 15615