Lead Audio Visual Technician

Description

At Bravas, our field staff enjoy best in industry benefits, national career opportunities, and working with a dynamic organization focused on providing world class customer service.

Lead Technicians must possess a minimum of five years full-time experience integrating audio / visual systems in residential environments.

Qualifications :

The Lead Technician must have at least 3 years of experience in AV installation or a similar industry. Must pursue continuing education on systems including audio, video, security, lighting.

Must be able to read house plans other job site related documentation. Basic wiring and connectivity skills as it pertains to low voltage standards.

Trouble shooting skills are essential. Basic computer skills with the ability to become competent with in house job management software.

Attention to detail, particularly regarding key component placement & system wiring.

Objective :

To provide excellent quality of installation & customer experience while meeting industry standards and completing assigned projects on time and under budget.

Summary of Position :

The Lead Technician is responsible for installing and servicing products at customer's job site. The lead technician will need to directly communicate with the project manager.

He will also need to plan for and delegate task to the trim tech. Organizing supplies, product, and transportation of high value equipment to job site will be among daily duties.

Duties & Responsibilities : Responsible for all aspects of onsite installation of AV systemsThe management of van stock and tools as well as van maintenance and appearanceMeet with Project Manager to ensure timeline and expectationsCommunicate effectively with and take direction from the Project ManagerReview sales order, product list and scope of work prior to deploying equipmentResponsible for all aspects of onsite installation of AV systemsSet up, configure, program networks, control systems, cameras, and NVRsDemonstrate system capabilities to customers and make on site programming changesDaily updates to project documentation and work orders in job management softwareDaily job site cleanliness and adherence to builder site requirementsAccurate time clock entries and job costingMake decisions and be held accountable to Time and MaterialsOn call rotation maybe requiredLocal travel to job sites requiredProvide training or communication to disseminate pertinent information as requiredFiscal responsibility for all assets assigned and property within Technician's careCustomer service, including the ability to work with high profile and high demand customersGuardianship and preservation of client confidentiality and network / home securityAdherence to state and federal laws, including adherence to traffic lawsAdditional Requirements :

Flexibility to meet customer demands outside of normal working hoursMust be able to lift and carry 60lbsMay require standing or stooping for extended periodsAbility to work in tight spaces & at ladder heightValid driver's license, clean driving record, and criminal backgroundSecurity license or experience preferred

A job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee.

Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.