Job Description
Job Description
Our property is seeking a night auditor to join our growing group of hospitality professionals. The ideal candidate will have strong attention to financial details, a genuine love of interacting with people, and a superior commitment to customer satisfaction.
Previous hotel experience is not required but guest service experience is highly preferred. If you are looking to start a career in the hospitality industry and want a position that can grow with your skills and natural talents, apply now. Compensation :
16 - 17 hourly
Responsibilities :
- Respond to inquiries, process reservations and check-ins, delegate housekeeping, security, and service requests, resolve guest complaints, and other front office duties as required
- Perform additional bookkeeping, administrative, and accounting procedures as required
- Prepare and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management
- Provide exceptional service to all hotel guests during their stay
- Reconcile all credit card transactions, financial records, occupancy percentages, room charges, final bill preparation, and cash drawer activity after a thorough audit process
Qualifications :
- Experience in the hospitality industry or guest services is preferred, but not required
- Diploma or equivalent from high school is required; some college is desired
- Outstanding communication skills and excellent customer service skills are required
- Flexible overnight hours are required
- Computer proficiency is required; experience with accounting or reservation software is preferred
About Company
Founded in 2005, Rolling Hills Hospitality operates 15 hotel properties with a central focus on exceeding the expectations of its guests.
Rolling Hills Hospitality has positioned itself as one of the premier hotel development and management firms in the region by embodying high operational standards while achieving a simplicity that can be applied to any business model.
Through our management agreements, we are responsible for hiring, training, and leading over 300 employees throughout the Ohio Valley.
Rolling Hills Hospitality currently maintains upstanding relationships with the nation’s top hotel companies, including Marriott, Hilton, IHG, and Hyatt.
Built on the principle of if we take care of our employees then our employees will take care of our guests, our goal is to create a fun working environment for our employees so that we are positioned for growth and excitement for years to come.
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