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Document Management Specialist

Document Management Specialist

The Center for Orthopedic and Research EPhoenix, AZ, US
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Job Description

Job Description

Benefits :

  • Competitive Health & Welfare Benefits
  • Monthly $43 stipend to use toward ancillary benefits
  • HSA with qualifying HDHP plans with company match
  • 401k plan after 6 months of service with company match (Part-time employees included)
  • Employee Assistance Program that is available 24 / 7 to provide support
  • Employee Appreciation Days
  • Employee Wellness Events

Minimum Qualifications :

  • High school diploma / GED
  • No experience necessary!!!!
  • Advanced knowledge of HIPAA regulations.
  • Experience with computer applications including Windows-based applications.

    • ESSENTIAL FUNCTIONS :

  • Monitors inbound centralized fax lines and imports documents into the appropriate patient chart or distributes to the appropriate department or provider delegate.
  • Answers phone calls on the Medical Records line to provide status and tracking information to patients and other entities regarding their requests for records.
  • Audits patient information to correct discrepancies and merges all duplicate charts.
  • Tracks documents through completion process and quickly troubleshoots to locate documents received by fax.
  • Enters PCP information into the Referring Providers database in CPS.
  • Provides support for the Patient Portal system to both staff and patients.
  • Responds to patient inquiries as needed to resolve problems to maintain quality customer service standards.
  • Maintains effective communication with providers, staff, and the public.
  • Audits the automated PCP correspondence system for correct functioning and ensures notes are received by referring providers.
  • Maintains productivity and accuracy metrics per department expectations and AEIOU Behavioral Standards.
  • Follows and maintains all HOPCo polices and procedures, including those specific to Document Management.
  • The job holder must demonstrate current competencies for job position.
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    Document Specialist • Phoenix, AZ, US

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