Job Description :
We are looking for a motivated and detail-oriented Junior On-Site Engineer for a 3-month project based in Boston, MA. This role will focus on supporting a smartphone rollout project, specifically handling the preparation, configuration, and distribution of iPhones to employees.
This is a great opportunity for someone eager to gain practical experience in IT support and project management within a dynamic, fast-paced environment.
Key Responsibilities :
Smartphone Preparation and Configuration :
- Unbox and catalog new iPhones.
- Install and set up required applications and configurations.
- Ensure devices are updated with the latest software and security patches.
- Test each device for full functionality prior to distribution.
Distribution and Support :
- Distribute configured iPhones to employees.
- Provide basic training and usage support to employees.
- Address initial setup issues or questions from employees.
- Maintain accurate records of device distribution and employee acknowledgments.
Documentation and Reporting :
- Document configuration processes and any issues encountered.
- Report daily progress and challenges to the project manager.
- Help maintain an up-to-date inventory of all distributed devices.
Qualifications : Education :
Education :
Secondary school diploma or equivalent preferred.
Technical Skills :
- Basic understanding of iOS and iPhone configuration.
- Familiarity with mobile device management (MDM) tools is a plus.
- Basic knowledge of network protocols and connectivity.
Soft Skills :
- Strong communication skills, both verbal and written.
- Excellent organizational skills and attention to detail.
- Ability to work both independently and as part of a team.
- Proactive problem-solving skills.
- Ability to work effectively under pressure with a positive attitude.
Language Skills :
Fluent in English (C1 / C2 level).
Additional Information :
- This is a temporary position for a defined 3-month project.
- The role requires on-site presence in Boston, MA.
- Candidates must be available to start in January and commit to the full project duration.
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