Shift Leader

Papa John's - P.S. MGMT
Charleston, WV, US
Full-time

Job Description

Job Description

Shift Leader

The Shift Leader supervises shifts and / or work areas in the operation of a Papa John’s restaurant to ensure high quality products and customer service are delivered to ensure restaurant profitability.

Other responsibilities include the management of operations including the execution of all Company policies, procedures, programs and systems.

Ensure compliance with all federal, state and local laws and ethical business practices.

Responsibilities

Adheres to guidelines, techniques and expectations for each station including, but not limited to, dough management, accuracy and proper portioning.

Performs assigned work station duties such as making quality products, follows all product preparations procedures and maintains established product holding times.

Consistently contributes to achieving the Company’s product goal. Commits to meeting the needs and expectations of the restaurant’s customers, minimizes customer complaints and responds appropriately to customer needs.

Follows all policies and procedures as outlined in our TM handbook including, but not limited to, image (including car topper for delivery drivers), attendance, safety and security.

Exemplifies and exhibits the Core Values, maintains a positive attitude, works well with others and is flexible and adaptable to change.

Ensures adequate shift coverage for restaurant. Provides immediate feedback and corrects problems when identified. Maintains product quality, customer service, and performance responsibilities (such as MCE readiness, food / labor costs, restaurant cleanliness, etc.

within acceptable standards, follows all policies and procedures related to shift management.

Contribute to profit goals by ensuring they stay within company guidelines and target goals by accurately utilizing the FOCUS System.

Execute cash management duties. Assist in the management of adequate inventory levels using the company’s systems and guidelines to minimize loss.

Key Ingredients

High School diploma or GED preferred.

Serv-Safe / Local or State Food Service Certification preferred

Previous restaurant shift lead experience preferred

Skills : Cash management; planning and organization; effective communication

We use eVerify to confirm U.S. Employment eligibility.

30+ days ago
Related jobs
Promoted
Gino's Pizza & Spaghetti House
Charleston, West Virginia

Ready to take the next step in your career in restaurant management? Our Shift Leader position is the right place to start! Working as a Shift Leader will let you develop your management skills while still having the time to do the things you enjoy. Become a Shift Leader and take responsibility for ...

Promoted
Gino's Pizza & Spaghetti House
Charleston, West Virginia

Ready to take the next step in your career in restaurant management? Our Shift Leader position is the right place to start! Working as a Shift Leader will let you develop your management skills while still having the time to do the things you enjoy. Become a Shift Leader and take responsibility for ...

Promoted
Papa John's - Cross Lanes (Washington St)
Charleston, West Virginia

As the Shift Leader, you would work areas in the operation of a Papa Johns restaurant to ensure high-quality products and customer service are delivered to ensure restaurant profitability. Strong knowledge of team leadership and positive conflict resolution. ...

Promoted
Papa John's - P.S. MGMT
Charleston, West Virginia

The Shift Leader supervises shifts and/or work areas in the operation of a Papa John’s restaurant to ensure high quality products and customer service are delivered to ensure restaurant profitability. Ensures adequate shift coverage for restaurant. Previous restaurant shift lead experience pre...

Promoted
Papa John's - Charleston (Maccorkle Avenue)
Charleston, West Virginia

As the Shift Leader, you would work areas in the operation of a Papa Johns restaurant to ensure high-quality products and customer service are delivered to ensure restaurant profitability. Strong knowledge of team leadership and positive conflict resolution. ...

Promoted
Papa John's - St. Albans (Maccorkle Avenue)
Saint Albans, West Virginia

As the Shift Leader, you would work areas in the operation of a Papa Johns restaurant to ensure high-quality products and customer service are delivered to ensure restaurant profitability. Strong knowledge of team leadership and positive conflict resolution. ...

Hardees - Capstone Restaurant Group
Charleston, West Virginia

The Shift Leader assists the Assistant. The Shift Leader ensures all Team Members are. Meal per Shift and 50% discount for Immediate Family Members. ...

Little Caesars
South Charleston, West Virginia

As a Shift Leader, you will play a crucial role in managing morning, afternoon, or evening shifts. Little Caesars - Immediate Shift Leader Needed. Little Caesars, America’s best value in pizza, is seeking a highly skilled Shift Leader to join our team in Highland. ...

Papa John's - Cross Lanes (Washington St)
Cross Lanes, West Virginia

As the Shift Leader, you would work areas in the operation of a Papa John’s restaurant to ensure high-quality products and customer service are delivered to ensure restaurant profitability. Strong knowledge of team leadership and positive conflict resolution. ...

Little General Stores
Marmet, West Virginia

As a Shift Leader, you will supervise restaurant operations on a shift-by-shift basis. Shift Leaders are generally responsible for coaching Dunkin' Restaurant Team Members throughout their shift to execute operational Brand standards and deliver great guest service. Communicate clearly with the next...