Search jobs > Chicago, IL > Guest service

GUEST SERVICES-OCEAN PRIME CHICAGO

Cameron Mitchell Restaurants
CHICAGO, Illinois, US
$18-$24 an hour
Full-time

CAMERON MITCHELL RESTAURANTS is seeking a HOST to join our team!

Who are We? We are Great People Delivering Genuine Hospitality.

What is Your Role? To make Raving Fans of our Associates, Guests, Purveyors, Partners, and the Communities in which we do business.

Summary : It is the responsibility of Guest Services to make raving fans of the five major groups of people we do business with by creating a positive first impression and making our guests feel welcome on the phone and in person.

Guest Services controls the seating of the guests in the dining room to assure the quality of service, guest satisfaction, and maximize sales opportunities.

At Cameron Mitchell Restaurants, we put our associates first and strive to continually offer great benefits and perks listed below :

  • Opportunities for career growth, 80% of all positions promoted from within
  • Dining discounts at any of our 60+ restaurants
  • Health benefits for eligible associates
  • Inclusive, fun, and creative environment
  • Flexible scheduling, paid time off, and closed 7 major holidays!
  • Starting pay $18.00-$24.00 / hour based on experience

WHAT WE ARE LOOKING FOR :

  • A genuine approach to hospitality
  • Individuals who exemplify leadership, kindness, and positivity
  • Yes is the Answer! Mentality
  • Those who value teamwork, family, and community

ESSENTIAL FUNCTIONS OF THE POSITION INCLUDE, BUT ARE NOT LIMITED TO :

Reports to work on time as indicated on the work schedule. Uniform meets restaurant requirements and is maintained and cleaned.

Practices positive personal hygiene and cleanliness habits during all work shifts.

  • Exemplifies hospitality standards. Answers guests' questions about the restaurant. Handles requests and complaints with guest satisfaction as the priority.
  • Cooperates with management and co-workers to assists others with duties, if needed. Communicates suggestions for improvement in a positive fashion.
  • Follows all national, state, and local safety, health, and sanitation guidelines as specified by the restaurant. Reports potentially unsafe conditions and uses materials and equipment properly.
  • Knows emergency procedures in the restaurants
  • Performs all duties and maintains knowledge of all standards and procedures as stated in the associate handbook.

Cameron Mitchell Restaurants is an Equal Opportunity Employer celebrating diversity & committed to creating an inclusive environment for all Associates.

30+ days ago
Related jobs
Cameron Mitchell Restaurants
Chicago, Illinois

Guest Services controls the seating of the guests in the dining room to assure the quality of service, guest satisfaction, and maximize sales opportunities. It is the responsibility of Guest Services to make raving fans of the five major groups of people we do business with by creating a positive fi...

Promoted
University of Chicago (UC)
Chicago, Illinois

Implements policies and procedures within the Guest Services team to support museum service standards, enhance the visitor experience, implements assessments as directed, and establishes benchmarking standards of service for the Guest Services team. Recruits, hires, trains, and manages the Guest Ser...

Promoted
Chicago Children's Museum
Chicago, Illinois

The Seasonal Guest Services Team Member provides excellent customer service for Chicago Children's Museum's (CCM) daily admissions and member operations. Maintains thorough and up-to-date knowledge and practice of CCM's policies and procedures as it relates to Guest and Member Services. About Chicag...

Promoted
Cameron Mitchell Restaurants, LLC
Chicago, Illinois

Guest Services controls the seating of the guests in the dining room to assure quality of service, guest satisfaction and maximize sales opportunities. HOST - OCEAN PRIME CHICAGO $750 SIGN ON BONUS**. Summary:** It is the responsibility of Guest Services to make raving fans of the five major groups...

Chicago Children's Museum
Chicago, Illinois

The Seasonal Guest Services Team Member provides excellent customer service for Chicago Children's Museum's (CCM) daily admissions and member operations. Maintains thorough and up-to-date knowledge and practice of CCM’s policies and procedures as it relates to Guest and Member Services. About Chicag...

Promoted
Cameron Mitchell Restaurants, LLC
Chicago, Illinois

Guest Services:* Manages difficult or emotional guest situations (with guest satisfaction as a priority), responds promptly to guests needs, solicits guest feedback to improve services, responds to requests for service and assistance, meets commitments, provides genuine hospitality. SERVER - OCEAN P...

University of Chicago
Chicago, Illinois

The Guest Services Team Lead promotes a positive visitor experience and ensures protection of the Smart Museum’s art objects by managing the Guest Services team that welcomes Museum guests and ensures compliance with Museum visitor protocols. Implements policies and procedures within the Guest Servi...

Promoted
Binny's Beverage Depot
Des Plaines, Illinois

The Customer Service Manager reports to and assists the General Manager and Assistant Store Manager, in daily operations, including motivating and inspiring the team to achieve store goals. They are focused on the customer experience through active supervision and enhancing the service culture. The ...

Promoted
Hispanic Technology Executive Council
Chicago, Illinois

You understand the ins and outs of customer support organizations what drives call volume, how to unlock and deliver customer value and think about customer support in a digital, self-service manner and youre ready to apply your knowledge to help clients optimize and transform their customer service...

Promoted
Extended Stay America
Skokie, Illinois

The Housekeeping Attendant (or "Housekeeper") position must demonstrate and promote a strong commitment to providing the best possible experience for our guests and associates. Housekeeper Part Time - 101020 $12. Housekeeper Part Time - 101020 $32. ...