AM/PM SERVER

We’re hiring people to join our team as SERVERS!

A Few of Our Server Benefits :

• Restaurant Discounts
• Employee Assistance Program - Focusing on a Commitment to Mental Health & Wellness
• Paid Vacation for Qualifying Employees
• Blue Cross Blue Shield Medical Insurance
• Dental & Vision Insurance
• Life, Accident Protection & Critical Illness Insurance
• Domestic Partner Benefits
• 401(k)

Located on the first floor of the Mall of America, Twin City Grill is an American grill and local Minnesota favorite offering a comfortable environment with homemade comfort foods.

Enjoy the relaxing dining room as a retreat from the hustle and bustle of the mall, and savor the classic dishes. From Northern Lakes Walleye Fish Fry to grill choices such as the Prime Meatloaf with old fashioned gravy and Roast Turkey with stuffing made from scratch, Twin City Grill offers a variety of dishes that are sure to leave you satisfied.

Take a seat at the bar during happy hour and sip on a local craft beer or choose from one of the 20 wines by the glass or hand-shaken cocktail.

EOE. We participate in E-Verify / Participamos en E-Verify

Caring. Creative. Careers.

Join the Lettuce Entertain You team! Our 100+ restaurants are nationally recognized for great food and service and as great places to work.

We hire and care deeply for people with creativity, passion and the drive to be the best. And we reward our teams with top notch benefits, career-long training and development and opportunities for growth.

If you want a career at a progressive company with a long-standing commitment to people, join our caring and creative team.

EOE. We participate in E-Verify / Participamos en E-Verify

SERVER JOB DESCRIPTION

Servers are responsible for exceeding guests’

expectations by providing efficient, friendly guest service. Teamwork,

enthusiasm, food and wine knowledge, the ability to multitask and a high energy

level are necessary for success in this position.

Essential Functions

Provide

efficient, friendly guest service to a 3-6 table section including but not

limited to following all steps of service and bussing the table to ensure a

positive guest experience

Accurately

record and account for all items ordered, process payments, and balance all

sales / receipts in compliance with restaurant policies and procedures

Available

to work a variety of hours, days and shifts, including weekends

Safely

and effectively transport food or beverages to a table of three in a single

trip

Safely

and effectively use and operate all necessary tools and equipment

Ability

to effectively communicate in order to perform and follow job requirements in

written and spoken direction

Ability

to multitask calmly and effectively in a busy, stressful environment

Work

in a confined, crowded space of variable noise and temperature levels

Able

to move and lift up to 10 pounds, frequently move and / or lift up to 25 pounds,

and occasionally move and / or lift up to 50 pounds

Ability

to stand and walk for an entire shift and move safely through all areas of the

restaurant, which may include stairs, uneven or slick surfaces

Key Responsibilities and Duties

Ensure

the overall guest experience exceeds expectations and anticipate guests’ needs

Greet

guests with a warm, sincere smile

tact and good judgement when dealing with guest challenges and respond to guest

needs with patience and courtesy

Understand

and respond knowledgeably to questions about the restaurant and menu

sales techniques to present and encourage current promotions to guests

Follow

all steps of service

Understand

and follow the food allergy procedure and special orders / restrictions

Proficiency

in the use and operation of all necessary tools and equipment, including the

POS system and Frequent Diner, Gift Card and Credit Card terminals

Comply

with all safety and sanitation guidelines and procedures

Successfully

complete alcohol awareness training

Follow

all rules, policies, procedures and conditions of employment, including those

outlined in the Employee Handbook

along well with others and be a team player

Other

duties will be assigned as needed